Kellie Grubic
Oxford,NC
Summary
Organized and dependable certified clinical medical assistant successful at managing multiple priorities with a positive attitude. Over three years’ experience working from home 100% of the time. Willingness to take on added responsibilities to meet team goals. Thrives in deadline-driven environments. Committed to providing a welcoming and efficient health care experience.
Overview
31
31
years of professional experience
Work History
In-Home Caregiver
Caregiver To Family Member
08.2021 - 10.2023
- Facilitated around clock in-home care for mother with advanced vascular dementia after sudden death of late husband.
- Monitored her vital signs, administered/managed medications, and tracked behaviors to keep team of doctors well informed..
- Assisted patient with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed various housekeeping responsibilities, including cleaning, laundry, and meal preparation.
- Managed patient’s money, paid bills, and shopped for groceries or personal items.
- Provided transportation and appointments management.
- Employment termed once patient was approved for long-term care Medicaid and transferred to skilled nursing facility with memory care.
Clinical Certified Medical Assistant/Surgical Coordinator
Emerge Ortho
10.2014 - 03.2022
- Expertly managed planning, scheduling, and coordination of outpatient and inpatient procedures.
- Obtained payments from patients and scanned identification and insurance cards to EMR.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Performed medical records management, including filing, organizing, and scanning documents.
- Completed administrative patient intakes with case histories, insurance information, and mandated forms.
- Booked necessary equipment and supplies for procedures.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Educated patients by providing medication, diet information and clarifying physicians' orders, answering questions thoroughly.
Surgery Scheduling Coordinator/OSHA Compliance
OSNC
04.2011 - 08.2014
- Educated patients about surgeries and provided treatment plan documentation.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Updated patient records to reflect upcoming surgeries and medical histories.
- Verified insurance coverage and obtained pre-authorizations.
- Informed management of surgeons’ upcoming appointments and other necessary information so appropriate on-call schedules and coverage were up to date for clinical and hospitals.
- Provided new-employee health and safety orientations and developed materials for presentations.
- Educated employees on hazardous waste management, emergency response and safe work practices.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
Medical Assistant/OSHA Compliance
Carolina Vascular Surgery And Diagnostics
08.2010 - 04.2011
- Taught patients about medications, procedures, and care plan instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Medical Assistant
Durham Rheumatology
04.2003 - 05.2010
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Oriented and trained new staff on proper procedures and policies.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Processed patient specimens according to priority and documented results.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
Laboratory Assistant
Lakewood Pediatrics & Family Medicine
07.1999 - 11.2002
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Processed patient specimens according to priority and documented results.
- Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
Certified Phlebotomy Laboratory Technician
William Bee Ririe Hospital
05.1997 - 06.1999
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Packaged and shipped specimens to central lab daily.
- Organized daily work based on collection priority.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Front Desk Receptionist
Unity Urgent Care, P.A.
06.1996 - 09.1996
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Completed clerical duties and tasks for clinic administration.
- Managed multi-line phone system and pleasantly greeted patients.
- Performed various administrative tasks by filing, copying and faxing documents.
- Managed office bookkeeping with insurance billing and patient payments.
Combat Medical Specialist
U. S. Army
07.1992 - 07.1996
- Provided leadership, delegation, and exceptional medical service in high-pressure situations.
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
- Rendered emergency medical treatment and administered immunization programs.
- Contributed to medical evacuations and transport of patients to other medical facilities.
- Provided emotional support to patients and their families.
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
- Administered medications through injections and IVs in compliance with physician orders.
- Updated medical records in EMR system and double-checked data for accuracy.
- Maintained operational organization by ensuring equipment functionality, inventory levels and employee medical training.
- Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
- Responded to emergency calls to provide immediate and life-saving medical care, to include CPR, bag valve mask resuscitators, or AEDs (automated external defibrillators), electrocardiograms (EKGs), and oxygen during patient care and transport, increasing chances of survival.
- Liaised with police, fire department and other emergency responders to manage emergency scenes.
- Took patient health histories and asked questions to determine cause of illness or injury.
Education
No Degree - Certified Clinical Medical Assistant #E2P9M3AP
National Healthcareer Association, Inc.
Leawood, KS08.2014
No Degree - Medical Office Management Certification
Stericycle OSHA Safety Seminar
Greensboro, NC07.2011
No Degree - Certified Emergency Medical Technician
Barton Community College
Fort Riley, KS09.1994
Associate of Science - Combat Medical Specialist
Academy of Health Sciences
Fort Sam Houston, TX11.1992
No Degree - College Transfer Studies-20 Credit Hours
Durham Technical Community College
Durham, NC05.1992
High School Diploma -
Northern High School
Durham, NC06.1991
Skills
- Active Listening
- Compassionate Client Care
- Leadership Abilities
- Medical Emergency Response
- EHR Systems Expertise
- Teamwork and Collaboration
- Computer Proficiency
- Organization and Time Management
- Medical Terminology
- HIPAA Compliance
- Multi-Line Telephone System Operation
- Telephonic Triage
Timeline
In-Home Caregiver
Caregiver To Family Member
08.2021 - 10.2023
Clinical Certified Medical Assistant/Surgical Coordinator
Emerge Ortho
10.2014 - 03.2022
Surgery Scheduling Coordinator/OSHA Compliance
OSNC
04.2011 - 08.2014
Medical Assistant/OSHA Compliance
Carolina Vascular Surgery And Diagnostics
08.2010 - 04.2011
Medical Assistant
Durham Rheumatology
04.2003 - 05.2010
Laboratory Assistant
Lakewood Pediatrics & Family Medicine
07.1999 - 11.2002
Certified Phlebotomy Laboratory Technician
William Bee Ririe Hospital
05.1997 - 06.1999
Front Desk Receptionist
Unity Urgent Care, P.A.
06.1996 - 09.1996
Combat Medical Specialist
U. S. Army
07.1992 - 07.1996
No Degree - Certified Clinical Medical Assistant #E2P9M3AP
National Healthcareer Association, Inc.
No Degree - Medical Office Management Certification
Stericycle OSHA Safety Seminar
No Degree - Certified Emergency Medical Technician
Barton Community College
Associate of Science - Combat Medical Specialist
Academy of Health Sciences
No Degree - College Transfer Studies-20 Credit Hours
Durham Technical Community College
High School Diploma -
Northern High School