Kellie Haas
Hudson,NC
Summary
I am a fast hands on learner. I have worked as an Administrative Office Assistant for over 6 years now. Caring for others is something I love doing and this includes my coworkers. Through the years I have developed a skill for handling providers schedules, filing records, checking eligibility for insurance, taking phone calls, and working well under stressful situations. I have also got the chance to train others at my previous jobs. I find helping others to be very rewarding.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Emerge Ortho
Lenoir, NC
10.2023 - Current
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Responded to customer issues to provide immediate resolution and improve retention.
Administrative Assistant
Amorem Hospice
Hudson, NC
09.2020 - 02.2023
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Scheduled appointments, meetings and events for management staff.
- Answered questions from customers regarding products and services offered by the company.
- Responded to customer issues to provide immediate resolution and improve retention.
Administrative Assistant
Mulberry Pediatrics
Lenoir, NC
04.2017 - 08.2020
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Responded effectively to sensitive inquiries or complaints.
- Scheduled appointments, meetings and events for management staff.
Education
High School Diploma -
South Caldwell High School
Hudson, NC05-2013
Bachelor of Arts - Christian Studies
Gand Canyon Universtiy
Phoenix, AZSkills
- Clerical Support
- Appointment Scheduling
- Document Control
- Database Management
- Information Security
- Data Entry
- Calendar Management
- Insurance eligibility verification
- Highly organized
Accomplishments
- I made the Dean's List in the year of 2023
Timeline
Administrative Assistant
Emerge Ortho
10.2023 - Current
Administrative Assistant
Amorem Hospice
09.2020 - 02.2023
Administrative Assistant
Mulberry Pediatrics
04.2017 - 08.2020
High School Diploma -
South Caldwell High School
Bachelor of Arts - Christian Studies
Gand Canyon Universtiy
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