Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kellie Hoge

Minooka,IL

Summary

Extremely motivated to constantly develop my skills and grow professionally. Committed to delivering positive experiences through high-quality customer care. Exhibits a professional, positive attitude and work ethic. Excellent interpersonal skills with the ability to show empathy and interact professionally.

Overview

2
2
Certifications
4
4
years of post-secondary education
14
14
years of professional experience

Work History

Substitute Teacher

Minooka Community High School
Channahon, IL
10.2020 - Current
  • Implemented lesson plans and instructions as directed by the absent or remote learning teacher.
  • Maintained a clean, respectful, and orderly classroom, and followed classroom and school procedures as directed by the school.
  • Communicated in a friendly and positive manner with students, teachers, and administrators.
  • Kept records on attendance, accidents, and incidents.
  • Protected students, equipment, materials, and facilities.
  • Studied the subject matter ahead of time to better understand the content and assist with projects and assignments.
  • Provided notes and reports on school day activities to the primary teacher.

Dietary Aide/Cook Supervisor

Heritage Woods of Minooka
Minooka, IL
08.2017 - Current
  • Prepared, presented, and served nutritious and healthy food for 95+ residents, 2-3 meals a day, in a 101-room assisted living facility.
  • Carefully and consistently followed all federal, state, and local health sanitation guidelines to ensure the highest levels of food safety.
  • Given top marks in regular management and health inspections.
  • Trained all new hires and supervised at least 3 employees each day.
  • Head server during open house tours due to my ability to make the potential new residents feel important and cared for.
  • Made suggestions on how to efficiently and effectively start serving residents food to their rooms during Covid-19 quarantine, which was implemented by management.
  • Problem solved and improvised when management/administrators were not present.

Sales Representative/Account Manager

Zija International Nutrition Products
Minooka, IL
11.2011 - 08.2017
  • Led a team of 5 sales representatives.
  • Developed leads and built relationships with customers to increase the likelihood of repeat business.
  • Responded to customer questions and requests in a prompt and efficient manner while quickly determining their needs to market appropriate products.
  • Created social media site attracting hundreds of followers generating a significant increase in sales revenue.
  • Informed customers about billing procedures, processed payments, and provided payment options setup assistance.
  • Assessed customer needs and upsold products and services to maximize Nutrition sales.

HR Assistant/Personal Assistant

PTPA Chicago
New Lenox, IL
01.2011 - 01.2012
  • Developed job postings, recruited candidates, and scheduled interviews to fill vacant positions.
  • Assessed and filtered resumes from potential job candidates to determine qualified individuals.
  • Coordinated and conducted new hire interviews.
  • Reviewed human resource paperwork for accuracy and completeness by verifying, collecting, and correcting additional data.
  • Sourced, qualified, and conducted screening interviews with job candidates.
  • Brought in well-qualified, multifaceted job candidates to fill open positions.

Agency Director

iZigg Mobile Media Marketing
New Lenox, IL
02.2010 - 10.2011
  • Researched and customized sales proposals for businesses.
  • Built strong client relationships by providing customized text message advertisements for their businesses.
  • Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
  • Attended sales training events and brought best practices back to the company.
  • Generated new business by reaching out to prospective clients by email, telemarketing, in-person demonstration, and presenting our services at the New Lenox Chamber of Commerce monthly luncheon.
  • Depending on the retailer, the quality of the offer, users saw a revenue increase of 3-10%.

Cashier Supervisor/Customer Service

Target
New Lenox, IL
12.2008 - 12.2010
  • Assisted with purchases, locating items, and signing up for rewards programs.
  • Trained new team members in cash register operation, stock procedures, and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained high productivity by efficiently processing cash, credit, debit, and voucher program payments for customers.

Education

Bachelor of Science - Hospitality Management/Business Administration

Eastern Illinois University
08.1997 - 08.2001

Skills

Microsoft suite of products (Office, Excel, Word, PowerPoint, Outlook, etc)undefined

Certification

Paraprofessional/Substitute Teacher Authorization

Timeline

Substitute Teacher

Minooka Community High School
10.2020 - Current

Dietary Aide/Cook Supervisor

Heritage Woods of Minooka
08.2017 - Current

Sales Representative/Account Manager

Zija International Nutrition Products
11.2011 - 08.2017

HR Assistant/Personal Assistant

PTPA Chicago
01.2011 - 01.2012

Agency Director

iZigg Mobile Media Marketing
02.2010 - 10.2011

Cashier Supervisor/Customer Service

Target
12.2008 - 12.2010

Bachelor of Science - Hospitality Management/Business Administration

Eastern Illinois University
08.1997 - 08.2001
Kellie Hoge