Hi, I’m
Kellie Keeney
Physical Therapist
Dawsonville,GA
Summary
Clinic Director with high level of professionalism, motivation and commitment to patient satisfaction. Over 13 years of experience facilitating staff teams and working alongside medical personnel. Strong skills in budgeting, patient care, and clinical outcome management.
Overview
13
years of professional experience
1
Certification
Work History
Benchmark Physical Therapy
Clinic Director
01.2017 - Current
Job overview
- Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction with KEET performance outcomes.
- Liaised with health insurance companies to process insurance claims and maximize reimbursements for patients with limited visits.
- Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
- Budgeted for resources to control expenditure and maximize profits.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Analyzed and reported patient data to identify areas of improvement and facilitate decision-making.
- Provided direct care to patients by assessing, diagnosing and treating illnesses.
- Implemented successful physical therapy through professionalism, quality of care, medical teaching and patient satisfaction.
- Created customized care plans, working with physicians, staff, and families to assess and meet individual needs.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Developed marketing strategies to increase visibility and patient base with account managers.
- Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
- Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations. Conducted monthly Clean, Safe, Ready checklist to ensure these guidelines were being followed.
- Recruited, hired and trained staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Hired, trained and supervised employees to maintain team of high performers.
- Created and implemented policies to improve operational efficiency and patient care quality.
Benchmark Physical Therapy
Staff Physical Therapist
12.2010 - 12.2016
Job overview
- Trained new physical therapists and physical therapy assistants regarding policies and standards of care.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
- Tested and measured patients' strength, motor development and function, sensory perception, functional capacity and respiratory and circulatory efficiency.
- Observed patient safety, risk management, and infection control policies and procedures.
- Taught patients how to use braces, assistive devices, and prosthetic devices to reduce pain or adhere to weight bearing guidelines.
- Improved scheduling techniques and rapid insurance approval turnaround to increase patient volume and satisfaction.
- Evaluated physician referrals and determined appropriate evaluation procedures according to patient needs and medical history.
- Supervised clinical students, certified and licensed assistants, technicians, and volunteers.
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
- Managed high-volume caseload (~60 visits per week) and organized daily schedules of assistants and patients.
- Recorded patient prognosis, treatment and responses into reports and patient charts.
- Observed and recorded patients' responses to therapies and exercises to report to practitioners and recommend adjustments to treatment plans.
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
- Conducted clinical assessment and evaluation to determine patient needs.
- Exhibited courtesy, compassion and respect to patients, families, caregivers, visitors, physicians, administrators and co-workers.
- Planned and administered range of treatments and therapeutic exercise programs involving active and passive ranges of motion and muscle reeducation.
- Supported patients' progress and physical health by prescribing and demonstrating at-home exercises.
- Adapted therapy sessions and exercises according to patient progress and limitations.
Mountain Rehabilitation
Physical Therapist
08.2010 - 12.2010
Job overview
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
- Monitored patient progress and adjusted treatment plans accordingly.
- Evaluated effects of treatment at various stages and adjusted treatments to achieve maximum benefit.
- Educated patients on proper body mechanics and injury prevention to avoid risk of re-injury.
- Developed patient-specific home exercise programs, guiding patients on correct implementation to safely achieve goals.
- Administered therapeutic treatments to ease pain and facilitate healing of injuries.
- Created individualized exercise programs to improve patient mobility and function.
Education
Medical College of GeorgiaAugusta, GA
Doctorate from Physical Therapy
05.2010
North Georgia College & State UniversityDahlonega, GA
Bachelor of Science from Psychology
05.2006
Skills
- Clinic Administration
- Case Notes
- Operational Requirements
- Facility Management
- Team Meeting Management
- Employee Recruitment
- Administrative Support
- Medicare Compliance
- Electronic Health Records Systems
- Complex Problem-Solving
- Time Management Proficiency
- Exercise Planning
- Diagnostic Techniques
- Physical Assessment
Certification
- Licensed Physical Therapist since 2010 - GA PT100058
- Certified in Dry Needling, Spinal Manipulation, Vestibular Rehab, ASTYM, LSVT Big
Timeline
Clinic Director
Benchmark Physical Therapy
01.2017 - Current
Staff Physical Therapist
Benchmark Physical Therapy
12.2010 - 12.2016
Physical Therapist
Mountain Rehabilitation
08.2010 - 12.2010
Medical College of Georgia
Doctorate from Physical Therapy
North Georgia College & State University
Bachelor of Science from Psychology
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