Summary
Overview
Work History
Education
Skills
Professional Skills and Abilities
Timeline
Generic

Kellie Keliiholokai

Las Vegas,NV

Summary

Seeking a challenging position with a company that will utilize my skills and knowledge, with the potential for growth and expanding my career.

Overview

12
12
years of professional experience

Work History

Head Cashier (Customer Service)

Lowes
04.2023 - Current
  • Responsible for managing all checkout functions, including processing sales transactions and refunds, monitoring cash drawer amounts, and maintaining the checkout area.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.

Personal Care Assistant

Everyday Miracles
01.2024 - 01.2025
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.

Scheduling Coordinator

Desert Radiology
08.2023 - 11.2023
  • Responsible for taking phone calls to assist patients needing to schedule imaging appointments. Updating patients personal information to insure accuracy when billing insurance and obtaining authorization for exam.
  • Having knowledge of what exam to schedule and ICD 10 codes to ensure we are scheduling correctly, knowing the contrast and preparation for each exam.
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.

Case Manager

Superior Staffing and Services
07.2022 - 01.2023
  • Review and process client applications efficiently, to help applicants seeking financial assistance for Oahu Homeowners Assistance Fund Program.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.

Care Advocate

Aloha Hospitality Professionals
03.2021 - 07.2022
  • Efficiently review and process clients applications that are seeking financial assistance for Honolulu Rental and Utilities Relief Program.
  • Communicate effectively through phone calls and emails with applicants, as well as landlords/property managers throughout the process.
  • Collecting and maintaining sensitive information from applicants in order to process applications in a timely manner, verifying information collected is accurate before approving funds within the monthly budget.

Administrative Assistant

Paradise Island Properties LLC
04.2014 - 04.2020
  • Scheduling maintenance calls, prospective renters/owners
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assist with accounts payables and receivables, payroll and processing of checks.

Assistant Funeral Director

Hawaiian Memorial Park Mortuary
03.2013 - 04.2014
  • Assist the Funeral Director during the services and reception
  • Prep & stock the kitchen, maintaining and cleaning gathering hall
  • Provide support to grieving families by addressing inquiries or concerns in a timely and respectful manner
  • Excelled in time management skills by successfully juggling multiple responsibilities within tight deadlines during peak periods of demand.

Education

High School Diploma -

Kahuku High School
Kahuku, HI
05.2007

Skills

  • Customer service
  • QuickBooks
  • Bookkeeping
  • Team Member
  • Accounts Receivable
  • Accounts Payable
  • Bank Reconciliation
  • Office Management
  • Positive attitude
  • Time management strength
  • Multi-tasking skill
  • Microsoft Programs

Professional Skills and Abilities

  • Office and Technical:
  • Proficient multi-tasking of many office machines - Xerox machine, cash register, answering phone, typewriters and numerous computer programs.
  • Computer skills with Microsoft office programs
  • Responsible for handling large sums of money and writing deposit slips.
  • Personal and Self-Management:
  • Fulfilled multiple assignments and consistently accomplished assignments in a timely manner.
  • Highly organized and dedicated with a positive attitude.

Timeline

Personal Care Assistant

Everyday Miracles
01.2024 - 01.2025

Scheduling Coordinator

Desert Radiology
08.2023 - 11.2023

Head Cashier (Customer Service)

Lowes
04.2023 - Current

Case Manager

Superior Staffing and Services
07.2022 - 01.2023

Care Advocate

Aloha Hospitality Professionals
03.2021 - 07.2022

Administrative Assistant

Paradise Island Properties LLC
04.2014 - 04.2020

Assistant Funeral Director

Hawaiian Memorial Park Mortuary
03.2013 - 04.2014

High School Diploma -

Kahuku High School

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