Kellie Koprusak
Warwick
Summary
I have worked in retail for several years I was the assistant store manager/ acting sm for aeropostale. I’m currently a team leader for Walmart. I understand the importance of meeting daily goals, increasing sales over LY, realizing the strengths and weakness of sales associates, and implement effective coaching. My goal at was overall increased revenue, meeting daily goals, and using my skills to manage all areas of the fast paced and high volume store.
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
19
19
years of professional experience
Work History
Team Leader
Walmart
Warwick
08.2025 - Current
- Optimized sales
- Lead team to complete floor sets to company standards
- Assist in other departments to help with overall sales
- Manage shipment
- Report to immediate manager and store manager
- Led team to ensure compliance with company policies and procedures.
- Coordinated daily operations to optimize workflow and enhance productivity.
- Trained new team members on operational standards and customer service best practices.
- Oversaw scheduling to balance workforce needs with store demands effectively.
- Implemented safety protocols to promote a secure work environment for staff.
- Conducted performance evaluations to provide feedback and support employee development.
- Maintained a positive work environment that promoted collaboration between team members.
Assistant Store Manager - Acting Store Manager
Aeropostale
Wrentham
09.2015 - 04.2017
- Made effective schedules based on needs of the business, make decisions to make cuts or add shifts to stay in line with payroll, but also keep the store properly filled and at company standards.
- Managed marketing for the Store whether it was our weekly sale changes or the signage for the whole store after a floor set
- Worked with team to complete store changes.
- Completed interviews & hiring process
- Maintained all reports for store.
- Created contests,& action plans to help store meet upt, conversion, and a.t.
- Was a float manager and covered several other stores such as Braintree, Cambridge, & Saugus
- Floor set arrangements
- Handled the store closing due to filing bankruptcy filing, paperwork, employee dismissal emptying store, back room & offsite storage bay
Store Manager
Icing
Cape Cod
08.2014 - 08.2015
- Made effective schedules based on needs of the business
- Managed marketing for the Store.
- Worked with team to complete store changes.
- Completed interviews.
- Maintained all reports for store.
- Created contests,& action plans to help store meet upt, conversion, and a.t.
- Coach and Counsel all staff
- Floor set arrangements
Assistant Manager
Gymboree
Cape Cod
12.2013 - 08.2014
- Made effective schedules based on needs of the business
- Managed marketing for the Store.
- Worked with team to complete store changes.
- Completed interviews.
- Maintained all reports for store.
- Created contests, & action plans to help store meet upt, conversion, and a.t.
Store Supervisor
TD Bank
Cape Cod
01.2013 - 12.2013
- Sales Manager for Teller and Platform Employees
- Held Sales huddles with employees to ensure success with quarterly goals
- Handled store shipment of cash incoming and out going
- Maintained our WOW! Customer service standards
- Opened Business and Personal accounts
- Managed the Teller Line to ensure both Customer and Stores sales needs were being met
- Worked effectively with Head Teller to ensure required monthly operational reports were completed
- Completed monthly Audits
Regional Retail Account Manager, Inside Sales
SLC
Cape Cod
11.2011 - 11.2013
- Introduced Oracle cost reductions model to the retail space
- Managed over one million dollars in pipeline
- Developed strong customer relationships in the retail space
- Increased company's revenue by over 350k
Manager, Holiday position
Worcester Wreath
Cape Cod
11.2012 - 12.2012
- Managed Kiosk
- Kept Track of Sales & Stock
- Created Schedules
- Made weekly reports to Owner
- Created sales pitches for employees
Part-time Manager
Carters Inc.
Burlington
01.2011 - 11.2011
- Completed weekly floor sets and markdowns
- Opened and closed stores to company policy
- Managed incoming and outbound shipping deliveries
- Delegated tasks such as stockroom work, floor recovery and sales floor zoning
- Worked closely with the sales associates to ensure daily tasks were being completed and sales numbers were met
Sales Associate
The Children's Place
Wrentham
07.2007 - 01.2011
- Cashier, sales floor & stock room
- Helped with floor sets
- Assisted with new store opening
- Met and exceeded goals for new credit card openings
- Succeeded in a fast paced high volume store
Education
Attleboro High School -
Attleboro High School
AttleboroSkills
- Sales force
- Microsoft Word
- Excel
- Effective Time Management
- Excellent Oral and Written communication
Hobbies and Interests
- Family
- Horseback Riding
- Selling
- Managing
- Theatre
References
Available upon request
Timeline
Team Leader
Walmart
08.2025 - Current
Assistant Store Manager - Acting Store Manager
Aeropostale
09.2015 - 04.2017
Store Manager
Icing
08.2014 - 08.2015
Assistant Manager
Gymboree
12.2013 - 08.2014
Store Supervisor
TD Bank
01.2013 - 12.2013
Manager, Holiday position
Worcester Wreath
11.2012 - 12.2012
Regional Retail Account Manager, Inside Sales
SLC
11.2011 - 11.2013
Part-time Manager
Carters Inc.
01.2011 - 11.2011
Sales Associate
The Children's Place
07.2007 - 01.2011
Attleboro High School -
Attleboro High School