Kellie Liming

• Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
• Removed all boxes and related trash from sales floor and processed through compactors.
• Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following days operation.
• Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.

Acted as friend/liaison for private home health. Cooked, cleaned, long discussions regarding politics as Mrs. King was very much an advocate for the republicans. Wrote checks for her bills and donations to many non profit organizations, as requested.

• Successfully delivered a high level of personalized service to newspaper advertising clients to create, maintain, and expand buying relationships
• Prospected and cold-called customers to develop new sales leads
• Helped customers design and layout spec ads
• Presented engaging media packages and advertising options to prospects
• Consistently met or exceeded all deadlines, quotas and sales goals with top-level satisfaction ratings
• Maintained detailed records of client interactions, enabling better tracking of account history and facilitating continuity among team members handling the same accounts.
• Acted as an advocate for both the companies interests as well as those of clients, ensuring that all parties needs were met in a mutually beneficial manner.
• Managed multiple client accounts simultaneously, prioritizing tasks effectively to meet deadlines without compromising quality.

• Accurately and securely serviced customers’ payroll check cashing needs at area locations of the international retail chain
• Processed inventory returns/exchanges
• Trained new staff on proper company procedures and best practices
• Operated proprietary software, hardware, and general office equipment
• Accurately performed sales transactions including collecting payments and safely bagging items
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Stock shelves and change plan-o-grams as needed.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

• Thrived in 100% commissioned sales environment for insurance company
• Provided extensive customer service, performed public speaking, presentations, and training
• Prepared and completed health and life insurance applications
• Gathered claim information for customers and prepared claims to submit for payment
• Recommended policies based on customers lifestyle, needs, and income

• Directed a print plant production team on how to process clients' orders for both printing (digital & offset) & mailings
• Analyzed clients data, compared graphic layouts and data to confirm accuracy
• Reduced clients costs by consulting with database administrators on how to enhance data to ensure compliance to postal specifications and achieving best USPS mailing rates, while increasing profitability by streamlining production efficiencies
• Assisted in the layout and design of the clients artwork
• Managed the Request For Quote process for outsourced portions of projects and materials
• Tracked and maintained all clients inventories
• Interviewed, hired, trained, supervised and performed yearly reviews for up to 3 assistants
• Delivered high level of service to clients to extend relationship and encourage further projects
• Drafted action plans and led meetings with department executives to review project status and proposed changes
• Evaluated, determined and delegated tasks to staff based on client needs, capacity planning and project-specific initiatives

• Efficiently created project plans with established timelines for integral phases, assigned to appropriate teams, managed workflow and achieved RFP submissions and completion deadlines on or before schedule for both printing (offset) & mailing campaigns
• Worked closely with clients to determine their business objectives
• Analyzed clients' data, compared layouts and data to confirm accuracy
• Directed the production team on how to process the clients' packages
• Provided cost estimates and produced bid proposals for the clients' request for quotations using PSI application
• Tracked and submitted quotes
• Managed the RFQ process for outsourced projects
• Handled continuous project monitoring and management, including developing forecasts, tracking expenses and approving payments
• Communicated with clients to convey deadlines, scope of work and potential challenges throughout project timeline
• Managed entire project life cycle from initial concept through final delivery
• Delivered high level of service to clients to extend relationship and encourage further projects
• Evaluated, determined and delegated tasks to staff based on client needs, capacity planning and project-specific initiatives
• Maintained schedules to meet key milestones at every project phase.

• Executed daily operations of a home renovation and construction business
• Managed employee payroll and ordered materials for all projects
• Provided onsite assistance as needed to ensure successful completion of the project
• Solicited clients, provided quotes, prepared contracts, created project schedules and oversaw all aspects of production and completion of projects on time and on budget
• Followed up with clients to ensure maximum satisfaction and referrals

• Provided customer assistance, troubleshooting, documenting reports of overages, shortages and damages for international retail convenience store chain
• Handled customer complaints, approved/disapproved last minute orders, input special orders into system
• Set prices on large accounts by category and percentage
• Worked closely with all distribution departments as well as purchasing to fulfill customer requests for specialty items
• Designed layout, coordinated graphic artists & content creators, and published monthly sales magazine

• Oversaw retail operations for three video rental stores
• Responsible for 20 person team including but not limited to hiring, training, termination, manage work schedule, purchasing, payroll, bookkeeping including A/R, A/P, bank deposits and financial reports, collections, customer service and all administrative duties