Kellie Loweke
SAINT CLAIR SHORES
Summary
Dynamic Accounts Receivable Clerk with extensive experience at the University of Michigan, excelling in collections and invoice processing. Proven track record in reducing outstanding balances through effective problem-solving and strong client relations. Proficient in financial reporting and Microsoft Excel, ensuring accuracy and efficiency in all transactions.
Overview
42
42
years of professional experience
Work History
Accounts Receivable Clerk Senior
University of Michigan
05.1992 - Current
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Posted customer payments by recording cash, checks, and credit card transactions.
Lead Teller
Michigan Educational Credit Union
06.1983 - 04.1992
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
- Assisted in training new tellers to ensure a consistent level of excellent service across the team.
- Supported branch management in conducting audits, demonstrating attention to detail while verifying transactional records for accuracy.
- Mentored junior tellers, fostering professional growth and improved performance within the team.
- Investigated and promptly resolved issues with patron accounts.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Enhanced customer satisfaction by efficiently managing transactions and addressing inquiries.
Education
Associates Degree Business - Business And Accounting
Washtenaw Community College
Ann Arbor, MI06-1998
Graduate Certificate - Tourism And Travel Management
Conlin Travel School
Ann Arbor, MI06-1986
Skills
- Collections
- Invoice processing
- Time management
- Payment posting
- Bank deposits
- Financial reporting
- Financial records and reporting
- Microsoft Excel
- Accounts receivable software
- Attention to detail
- Cash application
- Customer relations
- Audit support
- Problem-solving
- Accounts reconciliation
- Transaction recording
- Data entry and management
- Accounts receivable
- Invoice and payment processing
- Credit and collections
- Accurate payment posting
- Data inputting
- Strong client relations skills
- Bookkeeping
- Finance
- Bill processing
- Data entry
Timeline
Accounts Receivable Clerk Senior
University of Michigan
05.1992 - Current
Lead Teller
Michigan Educational Credit Union
06.1983 - 04.1992
Associates Degree Business - Business And Accounting
Washtenaw Community College
Graduate Certificate - Tourism And Travel Management
Conlin Travel School
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