Kellie Martin
Fenton,United States
Summary
A dedicated professional in field of disability support, bringing wealth of experience in client advocacy and personalized care. Known for fostering collaborative environments and driving impactful results through adaptive strategies. Highly reliable team player with strong problem-solving abilities and client-centered approach.
Overview
11
11
years of professional experience
Work History
Disability Specialist
Sedgwick
10.2023 - Current
- Effectively communicated complex information about disability benefits programs to a diverse clientele, ensuring that all individuals had a clear understanding of their entitlements and available resources.
- Remained up-to-date on industry trends and advancements in disability support services, leveraging this knowledge to better serve claimants and their families.
- Developed individualized plans to facilitate successful reintegration into the workforce for disabled individuals.
- Maintained comprehensive knowledge of federal regulations and policies governing disability benefits programs, ensuring compliance at all times.
- Negotiated reasonable accommodations with employers on behalf of disabled employees, promoting workplace inclusivity and equal access opportunities.
- Demonstrated strong organizational skills by efficiently managing a high volume of cases concurrently while maintaining meticulous attention to detail and accuracy in documentation processes.
- Evaluated disability claims for eligibility, ensuring accurate and timely processing of applications.
- Managed complex cases involving multiple diagnoses or challenging circumstances, demonstrating exceptional problem-solving skills in navigating logistical hurdles.
Registered Medical Assistant
The Surgical Clinic
10.2015 - 03.2021
- Sanitized, restocked and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Taught patients about medications, procedures and care plan instructions.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Medical Assistant/Phlebotomist
West Wilson Family Practice
08.2014 - 01.2015
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Education
CPC-Physician Based Medical Coding -
AAPC Medical Certification
04.2022
Diploma - Medical Assisting
Remington College
Nashville, TN09.2014
Associate of Arts - Early Childhood Development
University of Maryland - Baltimore County
Baltimore, MD05.1998
Skills
- Verbal and written communication
- Account Coding
- Disability assessment
- EMR Systems
- Problem-solving
- Time management
- Training and education
- Care coordination
Timeline
Disability Specialist
Sedgwick
10.2023 - Current
Registered Medical Assistant
The Surgical Clinic
10.2015 - 03.2021
Medical Assistant/Phlebotomist
West Wilson Family Practice
08.2014 - 01.2015
Diploma - Medical Assisting
Remington College
Associate of Arts - Early Childhood Development
University of Maryland - Baltimore County
CPC-Physician Based Medical Coding -
AAPC Medical Certification
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