Talented leader and team motivator successful at maintaining staff focus and productivity in high-volume, fast-paced operations, while creatively driving and sustaining operational growth.
Overview
11
11
years of professional experience
Work History
Catering Event Operations Orlando, FL- Pastry Sous Chef
Walt Disney World
12.2021 - Current
Assisting with operational processes and SOP's with food handlers, ASC's, tram pulling, store room optimization
Recognize inefficiencies in operation and works with team to connect and correct
Menu and recipe development/standardization based on BEO’s and catering menu packs, managing menu request line
Cast development- upholding expectations, assigning skills tests, accountable parties, teaching new skills, 1 on 1's
Program experience with Mytime, WebBEO, NALA, GEMS
Scheduling liaison
Implementing new allergy processes and menu development
Accountable for VIP clients
Pastry Chef Assistant
Disney’s Star Cruiser Resort
10.2021 - 12.2021
Chosen as Pastry Chef Assistant for resort opening team
Worked at the Flavor Lab developing recipes and procedures prior to onboarding
Saw project through from Cat 5 and cast training.
Pastry Chef Assistant
Disney’s Riviera Resort
11.2019 - 10.2021
Chosen as Pastry Chef Assistant for resort opening team, saw project through from Cat 5, training, test meals, and opening
Oversee/worked all bakery stations- plating, production, QSR, garnishing, breads
Cast training on rotating menus
Handle weekly bakery transfers to Le Petit Café and Primo Piatto
Create and execute holiday overlay of desserts and produce special amenities.
Pastry Chef Assistant
Disney’s Contemporary Resort
05.2018 - 11.2019
Large scale production of breads, cakes, cookies, custards
Banquets team – execute buffet and plated desserts based off BEO’s
Assist with building gingerbread display and producing dessert offerings for the shop
Concierge production and seasonal menu changes; weekly transfers to Concierge lounge
Seasonal plated dessert contributions for California Grill and Legacy Award dinner 2019.
Pastry Chef Assistant/Cook 1
Disney’s Animal Kingdom Lodge
02.2017 - 05.2018
Worked all restaurant locations, recipe development for signature dining including holiday and seasonal plated desserts
Reconciling discrepancies in recipes.
Bread Baker
Rustic Bakery
08.2015 - 06.2016
Manage wild yeast starters, mix and shape baguettes, boules, demi-baguettes along with baking in deck oven
Production of enriched doughs, laminated doughs.
Production Baker
Bovine Bakery
08.2013 - 08.2015
Make Laminated dough for breakfast pastries, muffins, scones, tarts, celebration and wedding cakes
Maintain inventory and order produce, dairy, dry goods and paper products.
Education
Certification - Pastry and Baking
Le Cordon Bleu
San Francisco, CA
01.2012
Skills
Work under pressure
Collaborative mindset
Recipe Development
Menu Planning
Special dietary accommodations
Creative presentation
Mentoring staff
Accomplishments
Valrhona Flavor Lab Demo 2024
Benchmarking Trip Las Vegas 2022
Highlights
Flavor Lab Valrhona Demo, Pastry Sous 2024
Benchmarking Trip Las Vegas, Pastry Sous 2022
Opening Team Stracruiser Resort, ASC- 2021
Opening Team Riviera Resort, ASC- 2019
Party for the Senses, ASC 2018-2019
Golden Oak Lion King Dinner, ASC 2019
Timeline
Catering Event Operations Orlando, FL- Pastry Sous Chef
Sales Associate, GSCC – Global Sales Call Center at Walt Disney World – Disney Vacation ClubSales Associate, GSCC – Global Sales Call Center at Walt Disney World – Disney Vacation Club
Customer Experience and Retail Manager at Walt Disney World Parks & Resorts Disney SpringsCustomer Experience and Retail Manager at Walt Disney World Parks & Resorts Disney Springs