Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Interests
Certification
Volunteer Work
Teaching Experience
Continuing Education
Timeline
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Kellie Murphy

Kellie Murphy

Flight Paramedic & Doctor Of Acupuncture And Chinese Medicine
Flagstaff,AZ

Summary

I am an accomplished Critical Care Flight Paramedic with a proven track record. I've worked for a number of pre-hospital Fire and EMS organizations spanning 29 years and multiple states. I currently work for Guardian Air Transport in Flagstaff, Arizona, enhancing team efficiency and patient survival rates through expert critical care transport and continuous professional development. I am skilled in adult and pediatric advanced life support and adept at fostering patient comfort. I have demonstrated a commitment to advancing emergency medical response capabilities and achieving significant improvements in patient care outcomes. I am purpose-driven and proficient in assessing patients to determine the nature of injuries or illnesses to treat most urgent health needs first. I am motivated to provide excellent customer service and patient care. I currently work on a Bel 407GX helicopter providing 911 and inter facility transport for critically ill and injured people in Northern Arizona.


In addition to a bachelors degree in fire engineering, I hold a masters degree in complementary alternative medicine and graduate certificates in western herbal medicine, botanical safety, and aromatherapy. In 2022 I graduated as a doctor of acupuncture and Chinese herbal medicine. Together, I use the knowledge of these degrees to provide free herbal medicine clinics through Wellness Warrior Foundation, a nonprofit organization I founded in 2015 to bring medicine to underserved communities in remote communities around the world.

Overview

26
26
years of professional experience
13
13
Certifications

Work History

Critical Care Flight Paramedic

Guardian Air Transport
12.2022 - Current
  • Contributed to ongoing professional development within the team, attending training sessions and educating our community EMS partners.
  • Collaborated with ground-based EMS teams to seamlessly transfer care of critically ill or injured patients upon arrival.
  • Served as a vital resource for colleagues by providing expert guidance on the management of complex medical cases within the flight paramedic scope of practice.
  • Utilized specialized knowledge in pediatric emergency care to provide age-appropriate interventions for young patients during flights.
  • Delivered life-saving interventions by administering IVs, intubations, and medication administration during flights.
  • Facilitated effective communication between all members of the flight team, ensuring optimal coordination during complex operations.
  • Enhanced patient comfort through compassionate communication techniques and adjusting treatment plans based on their unique histories or circumstances, ongoing assessments, and vital-sign monitoring.
  • Streamlined the transition from scene-to-hospital care, communicating thoroughly with receiving medical facilities about patient status and needs.
  • Enhanced team efficiency through expertly coordinating with flight nurses and pilots in high-pressure situations.
  • Reduced response times by effectively navigating challenging terrain and weather conditions to reach patients quickly.
  • Supported continuous improvement efforts within the organization by participating in after-action reviews following particularly challenging missions.
  • Demonstrated adaptability in the face of limited resources, improvising as necessary to provide comprehensive care during remote transports, as many of our patients live in remove Native American tribal communities.
  • Maintained all required specialty certifications.
  • Additional base duties: Implementation Committee (2022-2024), Medical Equipment & Supply (2024), Base Safety Officer (2025)

Emergency Paramedic

Gila River EMS
04.2021 - 12.2022
  • Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
  • Delivered advanced cardiac life support (ACLS), 12-lead EKG monitoring and interpretation, basic life support (BLS), and pediatric advanced life support (PALS), including performing intubations to secure airways in patients in respiratory or cardiac arrest.
  • Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
  • Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
  • Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
  • Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
  • Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
  • Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.
  • Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
  • Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
  • Provided critical incident stress debriefing to fellow emergency medical services personnel following traumatic calls, fostering a supportive work environment for all team members.
  • Educated patients and family members on medical treatments and therapies for informed support.

Critical Care Paramedic

American Medical Response, AMR
04.2019 - 04.2021
  • Worked in both 911 (fire department housed) and Interfacility Transport (critical care/ventilator truck).
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Provided pre-hospital trauma life support to keep patients alive and stabilized for hospital care.
  • Maintained a high level of professionalism at all times by adhering to ethical guidelines and demonstrating respect for patients, their families, colleagues, and other healthcare providers.
  • Facilitated smooth handovers of patients to hospital staff by providing comprehensive reports on interventions performed and patients'' conditions, enhancing continuity of care.
  • Improved operational efficiency by regularly participating in skills training and staying current on best practices in emergency medicine.
  • Safely transported patients to healthcare facilities while monitoring vital signs and administering necessary interventions, ensuring continuity of care en route.
  • Enhanced patient survival rates by providing timely and accurate emergency medical care in critical situations.
  • Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS).
  • Transferred patients safely and securely to medical facilities for continued care.
  • Performed intubations to secure airway in patients under respiratory and cardiac arrest.
  • Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
  • Responded to daily emergencies and worked alongside first responders.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.

Paramedic

Holistic Urgent Care
03.2019 - 09.2020
  • Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
  • Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
  • Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in urgent care settings.
  • Assessed patient condition through physical and verbal exams.
  • Performed IV vitamin therapy.

Ventilator Territory Manager

ZOLL
04.2016 - 09.2018
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
  • Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
  • Organized regular training sessions for fire department partners to enhance their ventilator knowledge.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Attended trade shows and industry events to promote company products and services.
  • Negotiated contracts skillfully, securing long-term agreements with clients that contributed significantly to revenue growth.
  • Implemented successful sales strategies to drive revenue growth and exceed quarterly quotas consistently.
  • Researched competitor activity and used findings to develop sales growth strategies.
  • Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
  • Expanded territory coverage by strategically identifying and targeting high-potential accounts.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.

Firefighter & Paramedic

Oak Island Fire And Rescue Department
06.2016 - 07.2018
  • Performed life-saving procedures during medical emergencies.
  • Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
  • Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
  • Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.
  • Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
  • Assisted the US Coast Guard and Oak Island Ocean Rescue during ocean-based rescue missions

Wound Care Territory Manager

Acelity
03.2015 - 06.2016
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
  • Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
  • Organized regular training sessions for wound care nurses and physicians to enhance their product knowledge.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Attended trade shows and industry events to promote company products and services.
  • Negotiated contracts skillfully, securing long-term agreements with clients that contributed significantly to revenue growth.

Emergency Medical Services Territory Manager

Bound Tree Medical
12.2012 - 03.2015
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
  • Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
  • Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Championed new product adoption by effectively communicating its unique selling points and benefits to clients, resulting in accelerated sales growth.
  • Attended trade shows and industry events to promote company products and services.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Negotiated contracts skillfully, securing long-term agreements with clients that contributed significantly to revenue growth.
  • Implemented successful sales strategies to drive revenue growth and exceed quarterly quotas consistently.
  • Conducted comprehensive market analysis to identify potential business opportunities, leading to a more focused sales approach.
  • Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
  • Researched competitor activity and used findings to develop sales growth strategies.
  • Expanded territory coverage by strategically identifying and targeting high-potential accounts.
  • Managed a diverse portfolio of accounts within the territory, adeptly balancing resource allocation and prioritization to maximize overall business success.
  • Strengthened client loyalty and retention by providing exceptional after-sales support and regular follow-ups to gather feedback and address concerns promptly.
  • Expanded territory reach by identifying and securing new clients through strategic networking and relationship building.
  • Enhanced brand visibility in territory through organization of promotional events and participation in industry trade shows, attracting new business leads.
  • Achieved significant sales growth, utilizing detailed customer data analysis to refine sales tactics and better target potential clients.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Professional Firefighter & Paramedic

Colerain Township Fire Department
01.2000 - 12.2012
  • Assisted in rescue operations during natural disasters, such as floods or storms, providing aid to affected residents.
  • Streamlined department operations by designing, implementing, and managing the Emergency Operations Center.
  • Educated the public on fire prevention measures through presentations and demonstrations at local schools and community events.
  • Coordinated with local agencies to develop emergency plans and participated in joint training exercises to ensure seamless cooperation during real-world events.
  • Participated in wildfire containment efforts alongside regional partners, preventing further spread of flames into populated areas.
  • Improved team efficiency with regular training sessions and drills to maintain optimal performance during emergencies.
  • Reduced property damage by quickly assessing the scene and implementing strategic firefighting techniques.
  • Engaged in physical fitness activities regularly to maintain peak performance levels required for emergency response situations.
  • Maintained operational readiness by conducting daily checks on firefighting equipment, ensuring all gear was in proper working order.
  • Promoted a positive image of the fire department by interacting professionally with the public and other agencies during calls for service.
  • Conducted thorough inspections of commercial and residential properties for fire code compliance, reducing potential hazards.
  • Assessed risk factors within the community by reviewing building plans and making recommendations for improved safety features before construction began.
  • Advanced firefighting skills through continuous professional development, attending workshops and conferences relevant to the field.
  • Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
  • Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS).
  • Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
  • Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
  • Assisted with quality assurance initiatives by reviewing patient care reports and offering constructive feedback to improve overall performance within the organization.
  • Transferred patients safely and securely to medical facilities for continued care.
  • Performed intubations to secure airway in patients under respiratory and cardiac arrest.
  • Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
  • Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
  • Supported local disaster response efforts by preparing ambulances with necessary supplies and assisting victims at mass casualty incidents or natural disasters.
  • Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
  • Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
  • Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
  • Maintained control of all narcotics for the organization, including documentation and replacement of expired or used medications.
  • Organized and maintained all medical supplies and medications.
  • Implemented trainings for all new products and medications for paramedics.
  • Maintained all required certifications.
  • Attended additional trainings for certification as a Basic Emergency Rescue Technician.

Education

Doctor of Acupuncture And Chinese Herbal Medicine -

Phoenix Institute of Herbal Medicine And Acupuncture
Phoenix, AZ
05-2023

Master of Science - Complementary Alternative Medicine

American College of Healthcare Sciences
Portland, OR
12.2015

Bachelor of Science - Fire Engineering

University of Cincinnati
Cincinnati, OH
12.2004

Emergency Rescue Technician Certificate - Emergency Rescue Technician

Cincinnati State Technical And Community College
Cincinnati, OH
08.2002

Paramedic Certification - Paramedic

University of Cincinnati College of Medicine
Cincinnati, Ohio
2001

Skills

Continuous professional development

FPC-Certified

Adult and Pediatric Advanced Life Support

High Risk OB Transport

Flight safety, NVG trained, Base Safety Officer

Additional training in: balloon pump, Impella device, neonate transport, emergency first responder, 911 scene calls, and search and assist

Accomplishments

2016

'Famous Alumni of the Year'

I was nominated by the American College of Healthcare Sciences and selected by the US Department of Education (DEAC) as the single recipient for this highest award for my work with Wellness Warrior Foundation.


2015

ZOLL Medical

'Region of the Year'


2014

Bound Tree Medical

'President's Club' and trip winner for top 10% performance company-wide.


2012

Colerain Township Fire Department: 911 Crew of the Year

My crew and I were presented with the top annual award for saving the life of a 9-year old who drowned.


2001

University of Cincinnati, College of Medicine

'Clinical and Field Excellence Award'

I was the sole recipient for the top performer in both clinical and field work during paramedic school.

Affiliations

Wellness Warrior Foundation: Founder, Chair of the Board of Directors

Wilderness Medical Society: Fellow candidate - Fellowship in the Academy of Wilderness Medicine (FAWM)

American Alpine Club

Coconino County Search and Rescue

Central Arizona Mountain Rescue Association (2019-2023)

IAFF: International Association of Firefighters, Local 3915 Ret., Local I-60 Ret.

IAFCP: International Association of Flight and Critical Care Paramedics

ASTNA: Air & Surface Transport Nurses Association

Asian Medical Acupuncturists of Arizona

American Herbalist Guild

Alliance of International Aromatherapists

National Association for Holistic Aromatherapy

American College of Healthcare Sciences Ambassador

Interests

Mountaineering

Canyoneering

Rappelling

Hiking

Herbal Medicine Making

Traveling Abroad

Music

Certification

CEP: Certified Emergency Paramedic

Volunteer Work

2025

Kathmandu, Nepal

Taught First Aid Kits for a High Altitude Medicine Elective at the Tribhuvan Institute of Medicine and the Patan Academy of Health Sciences, two medical schools in Kathmandu, Nepal.


Coconino County (Arizona) Search and Rescue (2022-current)


2023

Wellness Warrior Foundation
Trip Leader, Puerto Rico

Organized and led a one-week team building trip to Puerto Rico to build relationships with local herbalists and medical providers in villages where the Foundation had an interest in securing future herbal medicine clinics.  


Recovering Empowerment Network, Phoenix, AZ

Second year volunteer student acupuncturist for the free clinic in Phoenix which addressed numerous psychiatric illnesses and provided trauma treatment using the NADA protocol.


2020

Navajo Nation, AZ
Develop and maintain relationships with key community members. Develop programs to assist community with food, water, and medicine during COVID-19 pandemic.


Recovering Empowerment Network, Phoenix, AZ

Volunteer student acupuncturist for the free clinic in Phoenix which addressed numerous psychiatric illnesses and provided trauma treatment using the NADA protocol.


2019

Trip Leader, Puerto Rico
Organized and led one-week mission trip to Puerto Rico for 12 attendees. Responsible for auto-rental, event planning, clinic management, and logistics for the event.  Taught a day-long herbal medicine course.


CAMRA: Central Arizona Mountain Rescue Association

Team member and technical rescue technician trainee (2019-2023)


2018

Trip Leader, Jinja, Uganda, Africa
Organized and led a three-week herbal medicine mission trip to Uganda, Africa to serve the people of Jinja. Volunteered with Sole Hope providing jigger-removal clinics to community members in need. I worked with local emergency officials to develop an understanding of emergency response to local calls for help. I developed an HIV program to assure free HIV testing for children in remote areas of Jinja.


2016

Trip Leader, Jinja, Uganda, Africa

Organized and led a month-long herbal medicine mission trip to Uganda, Africa to serve the people of Jinja. Volunteered with Sole Hope providing jigger-removal clinics to community members in need.


2014

Organizer, Attendee, Jinja, Uganda, Africa
Organized a solo, one-month trip to Uganda, Africa where I worked with a local doctor providing medical care to the people of Jinja and surrounding communities. Volunteered with Sole Hope providing jigger-removal clinics to community members in need.


2008

Organizer, Attendee, Jinja, Uganda, Africa
Organized a solo five-week trip to Uganda, Africa and worked with Watoto Children’s Ministry in Kampala, Uganda providing primary care and well-baby checks on infants and children needing placement with foster families. I worked with children in Gulu, northern Uganda, providing care and nutritional education to the women and HIV testing of children . I returned to work in Jinja for 3 weeks providing care in the women’s clinic.


2006

Williams Ministries
Attendee, Uganda, Africa
Attended a two-week mission trip to Uganda, Africa. I served as a paramedic, bringing medicine to the communities of Jinja and Soroti.

Teaching Experience

2021

Phoenix Institute of Herbal Medicine and Acupuncture
Lecturer – Community Herbal Medicine Clinics
I was invited back for the second year to lecture and provide hands-on demonstration for doctoral students.


2020

Phoenix Institute of Herbal Medicine and Acupuncture 

Lecturer – Community Herbal Medicine Clinics 

Developed course and overall course structure, and administered lecture and hands-on demonstration for doctoral students.


2019

Wellness Warrior Foundation, Puerto Rico
Lecturer – Herbal Medicine Making
Developed course and administered lecture and hands-on demonstration for community members.

Continuing Education

2024

WIlderness Medicine Society

FAWM: Fellow in the Academy of Wilderness Medicine, candidate

IAMed Flight Paramedic program


2019-2023

Maricopa County Sheriff's Office / Central Arizona Mountain Rescue Association (CAMRA) / State of Arizona Search and Rescue

18-month Search and Rescue certification which included intensive coursework in search and rescue, land (map and compass) navigation, alpine rescue, high angle rescue, canyoneering, radio and communications


2020

Herbal Medics Academy The Apothecarist: External Herbal Preparations


2019

Institute of Chinese Herbology: Comprehensive Herbalist, Advanced Chinese Medicine Herbalist, Certified Chinese Medicine Herbalist

Wilderness Medical Society, Moab, UT
Advanced Wilderness Life Support


Phoenix Institute of Herbal Medicine and Acupuncture
Acu-Detox Specialist

Herbal Medics Academy

Austere Medicine Intensive


2017

Herbal Medics Academy
The Apothecarist: Internal Herbal Preparations, Advanced Internal Medicine Making Intensive,  Advanced Internal Medicine Making


2015

Herbal Medics Academy

Herbal Medicine for Professionals


2014
Wilderness Medical Society

Advanced Wilderness Life Support

2012

SOARescue
Tactical Casualty Combat Care


2002
Cincinnati State Technical and Community College
Basic Emergency Rescue Technician

Timeline

Critical Care Flight Paramedic

Guardian Air Transport
12.2022 - Current

Emergency Paramedic

Gila River EMS
04.2021 - 12.2022

Critical Care Paramedic

American Medical Response, AMR
04.2019 - 04.2021

Paramedic

Holistic Urgent Care
03.2019 - 09.2020

Firefighter & Paramedic

Oak Island Fire And Rescue Department
06.2016 - 07.2018

Ventilator Territory Manager

ZOLL
04.2016 - 09.2018

Wound Care Territory Manager

Acelity
03.2015 - 06.2016

Emergency Medical Services Territory Manager

Bound Tree Medical
12.2012 - 03.2015

Professional Firefighter & Paramedic

Colerain Township Fire Department
01.2000 - 12.2012

Doctor of Acupuncture And Chinese Herbal Medicine -

Phoenix Institute of Herbal Medicine And Acupuncture

Master of Science - Complementary Alternative Medicine

American College of Healthcare Sciences

Bachelor of Science - Fire Engineering

University of Cincinnati

Emergency Rescue Technician Certificate - Emergency Rescue Technician

Cincinnati State Technical And Community College

Paramedic Certification - Paramedic

University of Cincinnati College of Medicine
Kellie MurphyFlight Paramedic & Doctor Of Acupuncture And Chinese Medicine
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