Summary
Overview
Work History
Education
Skills
Notary Public
Timeline
OfficeManager

Kellie Perrine

Citrus Heights,CA

Summary

Qualified Office Manager Ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Overview

16
16
years of professional experience

Work History

Head Cashier

The Home Depot Inc
03.2024 - Current
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Educated employees on register use, merchandising, and customer service.
  • Assisted customers by answering questions and fulfilling requests.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
  • Led cashiers and associates in providing thoughtful customer service.
  • Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
  • Supported store initiatives related to loyalty programs or credit card applications, driving overall sales growth.

Office Manager

Concept Communications
02.2009 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.

Education

General Studies

Millbrook High School
Raleigh, NC
06-1991

Skills

  • Customer service
  • Positive attitude
  • Time management strength
  • Store opening/closing procedures
  • Cash handling
  • Multi-tasking skill
  • Punctuality
  • Verbal/written communication
  • Transaction approvals
  • Adaptability and dependability
  • Opening and closing procedures
  • Office management
  • Organizational skills
  • Office administration
  • Billing
  • Bookkeeping
  • Clerical support
  • Credit and collections
  • Relationship building
  • Scheduling
  • Employee training

Notary Public

I am able to Notarize Documents in the State of California

Timeline

Head Cashier

The Home Depot Inc
03.2024 - Current

Office Manager

Concept Communications
02.2009 - Current

General Studies

Millbrook High School

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Kellie Perrine