Kellie Posey
Apollo Beach,FL
Summary
Skilled in QuickBooks and exceptional organization, I significantly enhanced financial accuracy at Buya Restaurants Group. Demonstrated leadership in front-of-house roles, improving customer satisfaction and reducing turnover rates. My proactive approach to cash flow management and fostering team unity has consistently driven operational improvements.
Overview
11
11
years of professional experience
Work History
Bookkeeper
Buya Restaurants Group
07.2020 - Current
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Established QuickBooks accounting system to reflect accurate financial records.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Front of House Manager
Buya
07.2018 - 03.2020
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
Front of House Manager
Urban Brew And Bbq
03.2015 - 08.2018
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
- Monitored inventory levels closely to minimize waste while keeping costs under control through careful planning and purchasing decisions.
Server Shift Leader
The Avenue EAT/DRINK
03.2014 - 07.2016
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Education
Bachelor of Arts - Studio Arts With A Concentration in Graphic Design
Florida Atlantic University
Boca Raton, FL12-2013
Skills
- Bookkeeping
- Data inputting
- Exceptional organization
- Quickbooks
Timeline
Bookkeeper
Buya Restaurants Group
07.2020 - Current
Front of House Manager
Buya
07.2018 - 03.2020
Front of House Manager
Urban Brew And Bbq
03.2015 - 08.2018
Server Shift Leader
The Avenue EAT/DRINK
03.2014 - 07.2016
Bachelor of Arts - Studio Arts With A Concentration in Graphic Design
Florida Atlantic University
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