Kellie Rich
Milwaukee,WI
Summary
Compassionate Registered Nurse with expertise in individualized patient care and assessment. Proven ability to enhance team collaboration and improve patient outcomes through effective care coordination. Co-chair of Shared Governance Committee, leading staff training and educational initiatives to ensure compliance with evidence-based practice healthcare standards.
Overview
13
13
years of professional experience
4
4
Certifications
Work History
Registered Nurse
Clement J Zablocki Veterans Affairs Medical Center
Milwaukee, WI
04.2023 - Current
- Completed year-long Transition to Practice (TTP) VA training program
- Manage care for critically ill patients in the Hematology/Oncology department, ensuring adherence to treatment protocols
- Administer critical medications: blood transfusions, platelets, chemotherapy, immunotherapy, etc.
- Received a Daisy nomination and pin after demonstrating exceptional patient care during the first month of employment
- Contributed to the unit's Healthy Work Environment Committee, promoting initiatives that enhance staff well-being and teamwork
- Elected into leadership role as Co-chair of the Shared Governance Committee
- Collect and deliver critical hospital-wide data to management and peers, supporting informed decision-making and improved patient outcomes
- Collaborate with interdisciplinary teams to develop comprehensive care plans
- Train new nursing staff on protocols and best practices effectively
Banquet Supervisor/Lounge Server
Milwaukee Marriott West
Waukesha, WI
07.2013 - Current
- Coordinated and prepared corporate and social events for up to 450 guests, ensuring seamless execution and guest satisfaction
- Supervised banquet staff, enhancing service quality and responsiveness during events
- Coordinated event setups, including table arrangements and decor placement
- Trained new team members on service standards and operational procedures
- Achieved nomination in monthly guest satisfaction surveys on three or more occasions
- Managed accounting and billing functions across multiple departments, ensuring accurate financial reporting and compliance
Red Bull Marketing Wing Team Member
Red Bull North America, Wisconsin Market
Milwaukee, WI
03.2014 - 01.2016
- Managed social media accounts to enhance brand representation and engagement for Red Bull
- Attended out-of-state events to sample and support products, logging and reporting consumption data to inform headquarters
- Organized products for efficient distribution of Red Bull products to enhance distribution efficiency
- Trained new team members on operational procedures and best practices
- Communicated effectively with customers to enhance service experience
Education
Associate Degree in Nursing - RN
Bryant & Stratton College
Wauwatosa, WI08.2022
Bachelor's Degree - Journalism
University of Wisconsin
Milwaukee, WI05.2017
Associate Degree - Letters & Science
The University of Milwaukee at Waukesha
Waukesha, WI05.2013
Skills
- Patient assessment
- Medication administration
- Care coordination
- Clinical documentation
- Infection control
- Healthcare management
- Effective communication
- Employee training
- Time management
- Leadership development
- Team collaboration
- Quality assurance
- Policy compliance
- Critical thinking
- Patient and family advocacy
Languages
Spanish
Native/ Bilingual
Certification
Registered Nurse
Timeline
Registered Nurse
Clement J Zablocki Veterans Affairs Medical Center
04.2023 - Current
Red Bull Marketing Wing Team Member
Red Bull North America, Wisconsin Market
03.2014 - 01.2016
Banquet Supervisor/Lounge Server
Milwaukee Marriott West
07.2013 - Current
Associate Degree in Nursing - RN
Bryant & Stratton College
Bachelor's Degree - Journalism
University of Wisconsin
Associate Degree - Letters & Science
The University of Milwaukee at Waukesha