Ashley Krueger
Copperas Cove,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant in Pain Management
Integrated Pain Associates
Killeen, TX
10.2022 - 02.2024
- Administer injections
- Electronic records information entry
- Verify insurance and authorizations
- Vital signs production, medical history and medication review
- Room sterilization, procedure preparation
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Medical Assistant in Nuerology
Kane Hall Barry Neurology
12.2020 - 10.2022
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Prepare treatment rooms for over patient examinations, keeping rooms neat and clean
- Authorize drug refills and provide prescription information to pharmacies
- Clean and sterilize instruments and dispose of contaminated supplies.
- Show patients to examination rooms and prepare them for physician
- Explain treatment procedures, medications, diets, or physicians' instructions to patients
- Operate electrocardiogram (EKG), or other equipment to administer routine diagnostic tests
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
- Schedule appointments for patients
- Inventory and order medical, lab, or office supplies or equipment
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Verified patient insurance coverage and collected required co-payments
Medical Assistant Family Healthcare
Family Health Care Associates
08.2018 - 08.2020
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Prepare treatment rooms for patient examinations, keeping rooms neat and clean
- Collect blood, tissue, or other laboratory specimens, log specimens, and prepare them for testing
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Perform routine laboratory tests and sample analyses
- Operate electrocardiogram (EKG), or other equipment to administer routine diagnostic tests
- Change dressings on wounds
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
- Schedule appointments for patients
- Inventory and order medical, lab, or office supplies or equipment
Medical Assistant Pediatrics
Hillcrest Pediatrics
08.2016 - 03.2018
- Educated parents on proper home care techniques for their child's specific conditions, promoting faster recovery times.
- Facilitated smooth referrals to specialists as needed by coordinating appointment scheduling and sharing relevant medical records securely.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Prepared lab specimens for diagnostic evaluation.
- Administered immunizations
Medical Assistant
Brenham Clinic
02.2015 - 07.2016
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation
- Scheduled appointments and registered patients
- Maintained safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Called and faxed pharmacies to submit prescriptions and refills.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Medical Assistant
Health First Medical Group
06.2014 - 12.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted with billing processes by verifying insurance coverage information for patients prior to service delivery or submitting claims after appointments have been completed successfully.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted in administration of vaccinations and immunizations, contributing to public health efforts within community.
- Verified patient insurance coverage and collected required co-payments.
- Completed EKGs and other tests based on patient presentation in office.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed phlebotomy procedures accurately and efficiently, minimizing patient discomfort during blood draws.
- Developed and maintained courteous and effective working relationships.
- Worked effectively in fast-paced environments.
Medical Assistant
Dr. Clinton Battle
09.2013 - 06.2014
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Maintained safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Implemented care and efficiency improvements to support and enhance office operations.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in clinic''s commitment to quality care.
- Verified patient insurance coverage and collected required co-payments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and fast-paced environment.
- Worked well in team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Vocational
Remington College
Fort Worth, TX10.2013
High School Diploma -
Belton High School
Belton, TX05.2011
Skills
- Care360
- Medisoft
- Lab Corp Beacon
- Advanced MD trained
- HIPPA Compliant
- Electronic Charting
- CPR certified
- Holter Monitor
- Biohazard waste training
- EKG Certified
- Phlebotomist
- Administer immunizations
- Laboratory Specimen Collection
Certification
CPR certified, biohazard waste training and certification, ABR-OE certified
Timeline
Medical Assistant in Pain Management
Integrated Pain Associates
10.2022 - 02.2024
Medical Assistant in Nuerology
Kane Hall Barry Neurology
12.2020 - 10.2022
Medical Assistant Family Healthcare
Family Health Care Associates
08.2018 - 08.2020
Medical Assistant Pediatrics
Hillcrest Pediatrics
08.2016 - 03.2018
Medical Assistant
Brenham Clinic
02.2015 - 07.2016
Medical Assistant
Health First Medical Group
06.2014 - 12.2014
Medical Assistant
Dr. Clinton Battle
09.2013 - 06.2014
Vocational
Remington College
High School Diploma -
Belton High School
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