Kellie Wilson
Gregg Orr Toyota
Hot Springs,AR
10
years of professional experience
Accounting administrator with 10 years of dealership experience. Excelling in problem-solving and attention to detail. Committed to enhancing team performance and achieving results. Eager to embrace new challenges and improve efficiency.
Work History
Accounting Administrator
4 Years 9 Months- Identified process improvement opportunities across accounting functions for efficiency and accuracy.
- Mentored junior staff on accounting best practices, fostering departmental growth.
- Facilitated month-end closing, contributing to financial statement accuracy.
- Reconciled bank statements, floorplan statements, and reserve statements for multiple dealerships.
- Posted all retail car deals and balanced sales commissions for 4 dealerships.
- Processed all GAP & warranty cancellations and balanced chargebacks to be deducted.
- Posted daily bank activity.
- Monitored cash flow to ensure operational funds availability.
- Resolved general ledger discrepancies through thorough transactional investigations.
Service Dispatcher
1 Year 10 Months- Met or exceeded targets for response times, customer satisfaction, and productivity.
- Acted as primary contact between field staff, management, and customers for seamless communication.
- Coordinated after-hours emergency services for prompt critical responses.
- Managed high call volumes, prioritizing urgent requests for quick assistance.
- Achieved reduced response times through scheduling and route optimization.
Warranty Administrator
3 Years 5 Months- Trained new staff on warranty procedures to enhance team efficiency.
- Built relationships with manufacturer representatives for smoother communications.
- Submitted and reconciled warranty claims with General Motors.
- Posted internal inventory charges.
- Processed purchase orders and invoices.
- Entered General Ledger journal entries.
- Reconciled receivable, sublet, warranty, and sales reports.
- Identified unwarrantable repair expenses, reducing company costs.
- Maintained a high level of accuracy in claim submissions, resulting in minimal rejections.
Skills
Adaptive
quick learner
Proactive self-starter
Reliable time management
Strong work ethic
Skilled in Microsoft Word and Excel
Skilled in Reynolds & Reynolds (including Ignite)
Timeline
Accounting Administrator
Gregg Orr Toyota
11.2021 - CurrentRead More
Service Dispatcher
Daniell Heat & Air
01.2020 - 11.2021Read More
Warranty Administrator
Gregg Orr Cadillac
07.2016 - 12.2019Read More