Kellie Womack
Atlanta,GA
Summary
Dynamic and results-driven General Manager with over 10 years of experience in the service industry, seeking to transition into a Project Manager role in the construction industry. Proven ability to manage large teams, balance budgets, and optimize procedures. Adept at planning, organizing, and executing projects to achieve business objectives. Known for exceptional work ethic, strong leadership skills, and a commitment to delivering high-quality results.
Overview
8
8
years of professional experience
Work History
General Manager
Pure Taqueria
10.2022 - Current
- Managed over 40-50 employees, both front and back of house, ensuring optimal staffing levels and performance.
- Successfully predicted employment needs based on seasonal trends and business demands, maintaining labor budgets.
- Directed the annual shutdown and reopening of the rooftop, overseeing cleaning, maintenance, staffing, and event planning.
- Developed and implemented successful sales strategies such as 'Taco Tuesday' and 'Sip and Dip,' boosting customer engagement and sales.
- Managed a yearly maintenance budget of $2-3 million, accurately forecasting unexpected costs and ensuring financial efficiency.
- Received consistent corporate inspection scores above 90%, reflecting excellence in cleanliness, food preparation, staff performance, and overall maintenance.
- Mentored and developed three managers and numerous staff members, promoting a culture of growth and excellence.
Manager
Pure Taqueria
01.2019 - 10.2022
- Managed daily operations to ensure high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Effectively managed payroll, timekeeping, and paperwork for new hires and terminations.
Server/Head Bartender
Pure Taqueria
04.2016 - 01.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Criminal Justice
Post University
ConnecticutSkills
- Project Management
- Budgeting and Cost Control
- Staff Development and Mentorship
- Issue and Conflict Resolution
- Team Building and Leadership
- Sales and Marketing Strategies
- Customer Relationship Management
- Inventory Management
- Vendor and Supplier Negotiations
- MS Excel, QuickBooks, Craftable/Bevager
Timeline
General Manager
Pure Taqueria
10.2022 - Current
Manager
Pure Taqueria
01.2019 - 10.2022
Server/Head Bartender
Pure Taqueria
04.2016 - 01.2019
Bachelor of Science - Criminal Justice
Post University
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