Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kellie Yost

Lagrange

Summary

Dynamic general manager with proven success in salon operations, staff training, and customer satisfaction. Expertise in effective communication and time management, driving team performance and operational efficiency.

Overview

27
27
years of professional experience
2000
2000
years of post-secondary education

Work History

General manager

Great Clips
Elyria
10.2007 - Current
  • Led daily operations to ensure efficient salon management and customer satisfaction.
  • Trained and mentored staff on hair care techniques and customer service skills.
  • Managed inventory levels to maintain product availability and reduce waste.
  • Conducted performance evaluations to support staff development and team growth.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Actively licensed as a hairstylist for 25 years jumps on the floor to cut hair when needed
  • Actively oversee 11 lines 3 of them being top of the market

Salon manager/Master Hairstylist

Best Cuts Avon Oh
Avon
06.1998 - 10.2007
  • Managed daily salon operations and staff scheduling for optimal service delivery.
  • Trained and mentored team members on customer service and hair care techniques.
  • Ensured compliance with health and safety regulations in salon practices.
  • Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
  • Conducted interviews with prospective employees prior to hiring decisions being made.

Managed salon and cut her hair at the same time

Education

Cosmetology License - Cosmetology

Lorain County JVS
Oberlin , Oh
08.1996 - 05.1998

Elyria High
Elyria, OH

Skills

  • Salon management
  • Staff training
  • Inventory control
  • Customer satisfaction
  • Team building
  • Effective communication
  • Time management
  • Leadership skills
  • Staff training and development
  • Motivation
  • Leadership

Timeline

General manager

Great Clips
10.2007 - Current

Salon manager/Master Hairstylist

Best Cuts Avon Oh
06.1998 - 10.2007

Cosmetology License - Cosmetology

Lorain County JVS
08.1996 - 05.1998

Elyria High
Kellie Yost