Kellie Whatley
Sulphur,Louisiana
Summary
Registered Nurse with one year of experience in psychiatric care, including charge nurse duties. Strong background in patient assessment, crisis de-escalation, medication management, & team leadership. Known for professionalism, sound clinical judgement, and dedication to safe, compassionate mental health care.
Overview
13
13
years of professional experience
Work History
Registered Nurse
Archer Institute
08.2024 - Current
- Administered medication and treatments to patients to observe and record responses.
- Advocated for and strived to protect health, safety, and rights of patient.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Explained useful coping methods to relieve depression and anxiety.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Explained course of care and medication side effects to patients in easy-to-understand terms.
Nursing Student Extern
Lake Charles Memorial Health System
12.2023 - 05.2024
- Developed strong interpersonal and communication skills by collaborating with all types of personalities in various situations.
- Interacted with nursing staff and physicians to better understand treatment options for diseases and acute conditions.
- Took and followed detailed directions from others.
SALES ASSOCIATE
Vows By Victoria
03.2017 - 05.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
MEDICAL BILLER & CODER
Imperial Health
06.2013 - 03.2017
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Correctly coded and billed medical claims for various doctor offices.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
MEDICAL BILLER
Calcasieu Cameron Hospital
01.2013 - 06.2013
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Adhered to established standards to safeguard patients' health information.
- Communicated with insurance providers to resolve denied claims and resubmitted.
Education
Associate of Science - Nursing
Sowela Technical Community College
Lake Charles, LACERTIFICATION - PRACTICAL NURSING
Sowela Technical Community College
Lake Charles, LA12.2021
CERTIFICATE - MEDICAL CODING AND BILLING
Academy of Acadiana
Lake Charles, LA01.2013
HIGH SCHOOL DIPLOMA -
Sulphur High School
Sulphur, LA05.2006
Skills
- Attention to detail
- Effective communication
- Analytical problem solving
- Team leadership
- Patient assessment
- Nursing team leadership
- Compassionate patient care
- Medication administration
- Crisis management
- Effective therapeutic communication
- Safety management
Timeline
Registered Nurse
Archer Institute
08.2024 - Current
Nursing Student Extern
Lake Charles Memorial Health System
12.2023 - 05.2024
SALES ASSOCIATE
Vows By Victoria
03.2017 - 05.2018
MEDICAL BILLER & CODER
Imperial Health
06.2013 - 03.2017
MEDICAL BILLER
Calcasieu Cameron Hospital
01.2013 - 06.2013
Associate of Science - Nursing
Sowela Technical Community College
CERTIFICATION - PRACTICAL NURSING
Sowela Technical Community College
CERTIFICATE - MEDICAL CODING AND BILLING
Academy of Acadiana
HIGH SCHOOL DIPLOMA -
Sulphur High School