KELLI M. ROBINSON-TUGLER
Port Allen,LA
Summary
Self-motivated, mature, focused and ambitious individual. Skilled and thorough in analyzing problem situations and finding creative solutions. Outstanding skills in analyzing strategy and planning. Proven ability to create and manage a result oriented team. Ability to meet demanding time goals. Experience in clear and effective communication. Well-organized and thorough in researching information.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Human Resource Specialist
United States Army Reserve Command - 321st Sustainment Brigade
Baton Rouge, Louisiana
06.2022 - Current
- Manage multiple military personnel management programs to include Health Services, Military Full-Time Support, Officer Management, Enlisted management, Personnel actions, services, orders, awards, casualty operations, and other programs
- Initiate and recommend action to implement programs designed to provide optimum manning and personnel support
- Monitor and assess workloads for individuals in the section
- Manage travel for leadership team to include coordinating travel arrangements, developing/managing travel related budget, and maintaining travel financial records
- Recommend and initiate system changes and/or coordinate user initiated design, redesign, and enhancements of current civilian human resources automated tools
- Recommend functional design criteria, specifications and instructions to meet new automation requirements and changes to existing systems
- Managing leadership calendar to include scheduling meetings, training, invitations, and coordination
- Analyze requests for new requirements and determine steps necessary to produce desired automated results and output products
- Perform administrative functions based on organizational requirements for the Command
- Utilize a wide range of HR practices, laws, regulations, policies, and precedents sufficient to: provide expert HR management advisory and technical services on complex and wide-impacting customer functions and work practices
- Advise and assist on complex human resource matters to Commanders, managers, supervisors, and employees throughout the organization
- Prepare, defend and complete associated research for Office of the Secretary of Defense/Army Configuration Control Board documentation
- Plan, oversee and monitor results of system testing
- Coordinate the development, redesign, and/or enhancement of all Army unique civilian human resources automated tools
- Observe and evaluate initial systems performance and responses, initiating action to correct errors and inadequacies
- Prepare necessary documents and case files on personnel actions
- Review and manage accuracy and timely process of job offers, job listings, and onboarding for new employees in the Command
- Assisting with employee development through mentoring and training
- Provide knowledge of laws, policies, and procedures pertaining to recruitment and staffing
- Preparing policy statements that require extensive interpretation
- Resolving complex payroll and personnel issues
- Provide technical advisory to teammates
- Provide technical guidance regarding rules and regulations related to human resource
- Handling customer requests that require problem resolution
- Implementing changes based on customer needs
- Develop long and short range staffing plans to meet forecasted mission requirements
- Participating in the development of office policy and procedural guidance
- Conducting research and analysis of personnel and payroll issues
- Retrieve data to prepare reports
- Research the qualifications and skills needed and conduct job analyses with subject matter experts
- Advise management on recruitment strategies, sources, special programs, recruitment, relocation, and retention incentive programs
- Develops long and short range staffing plans to meet forecasted mission requirements, position management, organizational structure, and career development
- Utilize a wide range of human resources automated programs, position classification automated systems and personnel data systems
- Provide training to encourage employee development
- Analyzing and interpreting personnel and pay laws
- Maintain knowledge on changes to regulations, policy and guidance regarding Human Resources procedures
- Provide training to encourage employee development
- Provide training to management with advisory services on significant issues, and when needed
- Recommending changes to existing procedures and processes that will enhance customer service
- Compile and analyze data to identify trends and deficiencies
- Applying a wide range of federal human resource concepts, laws, policies, practices, analytical, and diagnostic methods and techniques sufficient to solve a wide range of complex staffing issues
- Review personnel action requests to ensure compliance with policies and regulations
- Provide training and briefings on current and proposed policies for assigned military personnel action programs
- Managing customer relations for assigned program offices
- Provide advice, guidance and assistance to distribute and reallocate positions
- Develop Command budgetary input relative to military personnel administration operations
- Serving as the primary point of contact for service request with the program office
- Obtaining information effectively and responding to inquiries and problems from a wide range of individuals
- Apply knowledge of military personnel regulations or policies to manage direct personnel programs
- Analyze and evaluate position allocation
- Determine need for additional allocation of manpower resources
- Extract data from a wide variety of source materials, i.e., reports, automated systems, regulatory guidelines, TDAs, strength reports, etc
- Provide guidance on military personnel matters
- Analyze, develop, and recommend solutions to identify military personnel problems
- Monitor facility coordination operations
- Exercise control in the name of the Commander
- Establish internal auditing controls to ensure all funds are expended
- Coordinate unit preparations for Command and staff visits, inspections, and similar visits
- Advise the Commander and staff on policy matters on all phases of the Army Reserve Program
- Conduct studies and surveys
- Maintain the Table of Distributions Allowances (TDA) manning chart
- Maintain Liaison with higher headquarters, other Commands, and the general public
- Speak for the Commander on matters related to the Command and the reserve program
- Review incoming directives, policies, and instructions from higher headquarters
- Review the status of organized training programs and activities
- Ensure the Reserve center is efficiently operated using current directives and regulations
- Exercise supervision over the daily activities of full-time staff
- Conduct minor disciplinary measures
- Document and distribute manpower resource guidance
- Identify training needs of employees to assure the conduct of such training
- Assign work to subordinates based on the capabilities of employees.
Paralegal Non-Commissioned Officer
United States Army Reserve - 154th LOD
Alexandria, Virginia
10.2010 - Current
- Provide administrative support to Brigade Judge Advocate concerning legal matters within the Command
- Serve as the brigade paralegal supervising 45 junior paralegals within the Command
- Review all incoming administrative separation packets from subordinate units to ensure accuracy and compliance with current regulations and policies
- Provide support and guidance to subordinate units concerning preparation for administrative separation packets
- Apply military personnel principles, concepts, legal requirements or methodology to gather facts, respond to questions, ensure regulatory compliance, and provide advisory services
- Draft military legal correspondences for the Command
- Assign duties to subordinate paralegals based on capabilities of individual Soldiers
- Provide administrative support as Court Reporter for Administrative separation boards for Soldiers within the Command
- Appear before subordinate units to promote a better understanding and acceptance of the Brigade programs concerning unsatisfactory participation, non-participants, Drug Demand Reduction, etc
- Resolve grievances among paralegals and Officers within the Command
- Provide limited legal assistance services to Soldiers within the command to include notary services, power of attorneys etc
- Assist higher headquarters by completing summarized transcripts from administrative separation board proceedings
- Maintain liaison with high headquarters, other Commands, and other government agencies concerning various matters
- Develop individual performance standards and evaluate subordinate paralegals on progress
- Provide legal briefings to the Command team, Soldiers, and subordinate units concerning new regulations, policies, and guidance from higher
- Plan and execute administrative, clerical, and legal training exercises for all paralegals assigned to the Command
- Coordinate with civilian authorities to receive civilian misconduct documentation on behalf of the Command
- Ensure effective and efficient administration of supervised activities
- Identify training needs for Soldiers and assure the conduct of such training
- Assist staff with review and development of the yearly budget for the Brigade
- Developed plans and routines to provide subordinate units with guidance to ensure timely efficient processing of military legal actions
- Work within regulation and personal circumstances to determine what type of services and benefits based on qualification
- Conduct virtual and telephonic interviews with clients prior to assigning to attorneys
- Asks questions during interviews relating to military service to ensure qualification for services
- Reviews all incoming cases prior to attorney review to ensure all applicable guidance, regulations, and laws are in compliance
- Informs clients of all evidence and documentation needed to continue processing cases
- Develops agenda for subordinate paralegals throughout the Command based on current issues.
Staff Administrative Specialist
United States Army Reserve Command - 321st Sustainment Brigade
Baton Rouge, Louisiana
08.2018 - 06.2022
- Assist Command team and staff with operation of unit functions to include administrative tasks, training, information management, resource management, recruitment, retention, inspections, investigations, public relations, and overall personnel management
- Serve as the military personnel technical expert for the organization
- Coordinate, monitor, and evaluate significant projects and activities concerning Command administrative issues
- Advise leadership and other staff regarding administrative matters
- Review military, administrative, and personnel related correspondence to make determination on adequacy prior to submission to higher headquarters
- Provide training and technical guidance for administrative activities and personnel within the Command
- Coordinate resources for assigned programs and training events
- Evaluate administrative issues to recommend actions or develop policy to improve administrative operations
- Utilize various automation programs concerning information on readiness that impacts individual service members and the unit overall mission or deployment readiness status
- Interpret military regulations, policies, principles, and procedures to gather and analyze facts
- Identify problems and report findings on organizational programs
- Provide administrative guidance on unit requirements
- Consolidate reports for the Command
- Review training reports to identify training needs and/or training needed
- Manage the daily operations of an Army Reserve unit
- Represent the Commander in his/her absence
- Perform as a record manager
- Serve as the unit physical security coordinator
- Review regulations and directives and implement changes in appropriate manner
- Compile data and create products to present at briefings
- Prepare and review command correspondence for content and accuracy
- Manage unit and individual personnel and medical readiness
- Execute the unit's supply and logistics program
- Coordinate the management of unit and individual training readiness
- Administer financial management program including Government Purchasing and Travel Card Programs
- Advise on pay, benefits, entitlements, incentives, and assist with correcting pay issues
- Preparing and reviewing written products.
Unit Administrative Technician
United States Army Reserve Command - 2nd Legal Operations Detachment
New Orleans, Louisiana
01.2018 - 08.2018
- Review and prepare administrative and military correspondence while ensuring accuracy of grammar and integrity of information presented
- Assist Command and staff with estimates, plans, orders, and reports
- Process unit financial transactions for TPU Soldiers to include RLAS and manual transaction logs
- Coordinate and assist with planning and execution of family programing activities within the Command
- Provided administrative support to the Army Reserve Administrator
- Reviewed incoming legal assistance requests and assigned to legal assistance attorneys within the Command.
Social Services Analyst II
Louisiana Department of Children and Family Services
Amite City, Louisiana
01.2017 - 01.2018
- Managed a caseload of over six hundred custodial and non-custodial parents
- Served as a mediator during family court proceedings to establish a mutual child support obligation prior to case referral to hearing officer
- Conduct interviews and inspections to ensure compliance with program
- Review and make recommendations on new or updates to program
- Assist management with interviewing candidates and making accurate selections for new hires.
Education
Bachelor of Science (BS) Program - Human Resource Management
Columbia Southern University
Skills
- Microsoft Word
- Outlook
- Microsoft Excel
- Access
- PowerPoint
- Regional Level Application Software (RLAS)
- Reserve Component Manpower Software (RCMS)
- Automatic Time and Attendance Software (ATAAPS)
- Defense Travel System (DTS)
- Digital Training Management Software (DTMS)
- Army Training Requirements and Resource System (ATTRS)
- Integrated Personnel and Pay System - Army (IPPS-A)
Certification
- 2018 – Basic Combat Course – Fort Sill, OK
- 2010 – Advanced Individual Training – Paralegal Specialist Training – Fort Jackson, SC
- 2018 – Civilian Basic Course – Fort Knox, KY
- 2019 – USARC Pay Administrator Course – Fort Knox, KY
Federal Experience
Federal Experience: Military, Federal, and State Government
Clearance
Clearance: Secret
Special Hiring Authority
Special Hiring Authority: 10 Point Veteran Preference and Veterans Recruitment Appointment
Citizenship
U.S. Citizenship: Yes
Work Phone
(910) 771-7404
Awards
- 2015 – Army Commendation
- 2016 – Army Achievement Medal
- 2020 – Army Commendation Medal
References
- Quintillis Lawrence, LTC, (225) 938-8934
- Ralph Bailey, LTC, (404) 775-9881
- Kenneth Davis, Mr., (662) 425-7000
- Michael Morris, SFC, (504) 495-7394
- Ulysses Barnes, SGT, (504) 939-8470
- Ashley Hutchins, Ms., (251) 689-2279
- Sharonda Keyes, Ms., (601) 438-9037
Timeline
Human Resource Specialist
United States Army Reserve Command - 321st Sustainment Brigade
06.2022 - Current
Staff Administrative Specialist
United States Army Reserve Command - 321st Sustainment Brigade
08.2018 - 06.2022
Unit Administrative Technician
United States Army Reserve Command - 2nd Legal Operations Detachment
01.2018 - 08.2018
Social Services Analyst II
Louisiana Department of Children and Family Services
01.2017 - 01.2018
Paralegal Non-Commissioned Officer
United States Army Reserve - 154th LOD
10.2010 - Current
Bachelor of Science (BS) Program - Human Resource Management
Columbia Southern University
- 2018 – Basic Combat Course – Fort Sill, OK
- 2010 – Advanced Individual Training – Paralegal Specialist Training – Fort Jackson, SC
- 2018 – Civilian Basic Course – Fort Knox, KY
- 2019 – USARC Pay Administrator Course – Fort Knox, KY
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