Resourceful and compassionate professional with lived experience in substance abuse and mental health recovery, bringing a unique and deeply empathetic perspective to client services and community engagement. Demonstrates a strong background in administrative support, household management, and customer-focused roles, with a proven ability to navigate complex, high-pressure environments with professionalism and care. Skilled in Real Estate and Mortgage Processing, with experience supporting transactions from intake to closing, ensuring accuracy and compliance throughout. Actively involved in community outreach and advocacy with a passion for empowering others through connection, resilience, and lived understanding. Known for being a dependable team player, clear communicator, and calm problem solver who meets challenges with both heart and strategy.