Kellise Braziel
Tickfaw,LA
Summary
Offering solid foundation in troubleshooting and problem-solving skills, with keen desire to learn and excel in technical support environment. Delivers basic understanding of operating systems and software applications, paired with strong communication skills.
Strong focus on teamwork and adaptability, consistently aligning with evolving operational demands. Skilled in utilizing warehouse systems and equipment, with dependable approach.
Overview
3
3
years of professional experience
Work History
Order Selector
Medline
Hammond, LA
11.2024 - Current
- Operated forklifts and pallet jacks to efficiently transport products within warehouse.
- Picked and packed orders accurately, minimizing errors in shipment process.
- Collaborated with team members to streamline order fulfillment processes for improved efficiency.
Customer Service Representative
Teleperformance
London, KY
06.2023 - 11.2024
- Resolved customer inquiries through multiple channels, ensuring prompt and accurate information delivery.
- Maintained confidentiality when dealing with sensitive customer data, adhering strictly to company policies regarding privacy protection.
- Improved first-call resolution rates by developing comprehensive troubleshooting guides and knowledge base articles.
Stocker
Walmart
Ponchatoula, LA
09.2022 - 06.2023
- Stocked shelves efficiently, ensuring products were easily accessible for customers.
- Provided excellent customer service by assisting shoppers in locating products on shelves.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
Education
High School Diploma -
Ponchatoula High School
Ponchatoula, LA05-2023
Skills
- Order picking and processing
- Warehouse operations
- Warehouse safety
- Pallet jack operation
Timeline
Order Selector
Medline
11.2024 - Current
Customer Service Representative
Teleperformance
06.2023 - 11.2024
Stocker
Walmart
09.2022 - 06.2023
High School Diploma -
Ponchatoula High School