Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kellsey Jones

San Marcos

Summary

Resourceful and versatile individual with experience ranging in multiple professions, including server/bartender, office administration, and event coordination. Proven ability to ensure customer satisfaction through interactive communication and problem solving skills. Skilled in data entry and proficient with POS systems, ensuring seamless operations and memorable experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hostess/Server/Bartender

Chill's On the Creek
09.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Office Assistant

Ink Wink Express
05.2024 - 08.2024
  • Managed daily office tasks to ensure customers were satisfied.
  • Worked in Excel to ensure all orders were correct.
  • Planned, packaged, and mailed customer orders.
  • Answered customer phone calls and emails in a timely manor.
  • Assisted with the preparation of quotes and invoices, tracking payments, and managing billing inquiries.
  • Managed office supplies, including ordering and restocking inventory, and maintaining an organized workspace.

Event Coordinating Assistant

M&G Weddings
10.2022 - 05.2023
  • Worked closely with management to provide effective assistance for specific aspects of event coordination.
  • Assisted in event decorating and cleaning up afterwards.
  • Served food and beverages alongside of catering teams.
  • Coordinated with event planners to ensure everything went smooth throughout the event.
  • Helped make sure all guests were satisfied by helping with any needs or answering questions they may have had questions.

Education

Bachelor of Science - Public Relations

Texas State University
San Marcos, TX
05-2027

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Interactive communication skills
  • Complaint handling
  • Computer skills
  • Attention to detail
  • Data entry
  • Problem solving
  • Phone etiquette

Certification

  • Food Handlers Certification (Learn2Serve), Valid through 8/21/2027
  • TABC Seller-Server Certification (Learn2Serve), Valid through 8/18/2027
  • Hootsuite Platform Certification
  • Hubspot Social Media Marketing Certification

Timeline

Hostess/Server/Bartender

Chill's On the Creek
09.2024 - Current

Office Assistant

Ink Wink Express
05.2024 - 08.2024

Event Coordinating Assistant

M&G Weddings
10.2022 - 05.2023

Bachelor of Science - Public Relations

Texas State University

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