Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kellsey Brooke Campbell

Jasper,AL

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Successful at handling issues with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

12
12
years of professional experience

Work History

Server/Bartender/Catering Manager

Jim n’ nicks
Jasper , AL
01.2023 - Current
  • Effectively took orders, served customers, coordinated with other restaurant servers and kitchen/bar staff to deliver the food.
  • Coordinated delivery times with clients and ensured that all items ordered arrived on time.
  • Supervised servers during catered events to ensure high standards of service were met.
  • Reviewed invoices from vendors after each event and approved payment when appropriate.
  • Maintained accurate records of orders and deliveries for catering services.
  • Assisted in setting up tables, chairs, decorations prior to a catered event.
  • Delivered food orders promptly and courteously.
  • Assisted in training new servers.
  • Provided excellent customer service to ensure satisfaction.

Server/Head Server/Assistant Manager

Johnny Bruscos
01.2018 - 12.2022
  • Ensured the consistent delivery of high-quality products and exceptional customer service
  • Responsible for handling all customer receipts and making daily deposits to guarantee accurate representation of financial and operating reports for senior leadership
  • Monitor revenue, losses, and inventory to ensure store goals were consistently met.
  • Communicated regularly with customers to gain insights into their needs.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Assisted in training new servers.
  • Provided excellent customer service to ensure satisfaction.

Medical Assistant/Assistant Medical Director

Body Oasis
Jasper,Gardendale,Tuscaloosa,Cullman,Huntsville, AL
05.2021 - 06.2022
  • Organized patient charts before each day's clinic sessions began.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Documented notes during patient visits.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Incorporated outside records into charts and EHR.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Assisted in administering injectable treatments such as Botox, Juvederm, Restylane, and other facial fillers.

Shampoo Tech/Apprentice

Capelli Hair Salon
01.2013 - 01.2017
  • Served as a central point of contact in a high-volume salon for a diverse pool of clients, 11 hairstylists in the salon as well as assisting them at offsite weddings and photoshoots
  • Ensured that all stylists were informed of appointments and helped aid in the correspondence of clients
  • Provided administrative support and assisted the salon manager in making sure that all stations were ready for clients
  • Delivered and maintained consistent cleanliness of the salon including keeping hair off the floors, and in the shampoo bowls
  • Constantly doing laundry to make sure towels and capes are washed and dried.
  • Observed experienced professionals performing their duties in order to gain practical knowledge of industry standards.
  • Resolved customer complaints in a timely manner, while maintaining positive relationships with clients.
  • Trained and supervised staff on proper customer service techniques and product knowledge.
  • Understood operations of each service area, helped during busy times and stayed current with work processes.

Education

Hillcrest High School
Tuscaloosa, AL
05.2012

Skills

  • Customer Service
  • Calendar Management
  • Client Relations
  • Administrative support
  • Communication
  • Order Management
  • Strong Work Ethic
  • Scheduling
  • File Management
  • Administrative Support
  • Office Management
  • Meticulous and organized

Timeline

Server/Bartender/Catering Manager

Jim n’ nicks
01.2023 - Current

Medical Assistant/Assistant Medical Director

Body Oasis
05.2021 - 06.2022

Server/Head Server/Assistant Manager

Johnny Bruscos
01.2018 - 12.2022

Shampoo Tech/Apprentice

Capelli Hair Salon
01.2013 - 01.2017

Hillcrest High School

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Kellsey Brooke Campbell