Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KELLY ADRIAN

Lakewood,CO

Summary

Dynamic Certified Residential Real Estate Appraiser with a proven track record at Adrian Appraisals, excelling in property valuation and client communication. Enhanced team efficiency through streamlined processes and mentorship, while maintaining exceptional attention to detail. Recognized for building strong client relationships and delivering high-quality appraisal reports that meet stringent deadlines.

Real estate professional prepared to leverage comprehensive appraisal experience. Delivered precise property valuations that adhered to regulatory standards and enhanced client trust. Known for collaborative teamwork and flexibility in dynamic environments. Proficient in market analysis and regulatory compliance.

Seasoned professional with self-directed mindset and extensive experience valuing real estate land, homes and commercial properties. Highly analytical, organized and detail-oriented with systematic approach.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Certified Residential Real Estate Appraiser

Adrian Appraisals
01.2004 - Current
  • Mentored junior appraisers, sharing knowledge of best practices and current market trends to enhance team performance.
  • Streamlined report preparation processes for improved efficiency and faster turnaround times.
  • Maintained a strong understanding of local housing market trends by regularly reviewing sales data and attending open houses.
  • Handled multiple assignments simultaneously while maintaining exceptional attention to detail throughout each project''s duration.

Account Manager

Stivers Staffing Services
03.2002 - 12.2004
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.
  • Improved overall team productivity by implementing best practices in organization and time management.
  • Established long-term customer relationships to enhance client loyalty and satisfaction.
  • Facilitated client meetings to gather feedback and adjust strategies accordingly, ensuring alignment with client objectives.
  • Developed targeted presentations for key accounts, effectively communicating value proposition and securing commitments.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Kept detailed records of daily activities through online customer database.
  • Met existing customers to review current services and expand sales opportunities.
  • Achieved or exceeded company-defined sales quotas.
  • Set and achieved company defined sales goals.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Owner

Phases of the Moon
02.1992 - 11.2002
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
  • Improved team productivity by introducing innovative project management tools and techniques.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
  • Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
  • Enhanced company's market position by identifying and pursuing new business opportunities.
  • Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Education

No Degree - Real Estate Appraisal

Arizona School of Real Estate
Scottsdale, AZ
07-2017

Associate of Arts - Business Administration And Management

Maricopa Community Colleges, Phoenix College
Phoenix, AZ
06-2016

Skills

  • Construction
  • Cost approach
  • Land valuation
  • Client communication
  • Site inspection
  • Income approach
  • Property valuation
  • Data collection
  • Continuing education
  • Market trends
  • Building codes
  • Real estate law
  • Zoning regulations
  • Legal descriptions
  • Tax assessment
  • Environmental factors
  • Appraisal software
  • Ethical standards
  • Appraisal reporting
  • Appraiser independence
  • Neighborhood analysis
  • Highest and best use
  • Easements and encroachments
  • Sales comparison
  • Market valuations
  • Legal requirements
  • Deadline management
  • Lender collaboration
  • Estimation skills
  • Property inspection
  • Research
  • Marketing
  • Lender practices
  • Property valuations
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Leadership skills
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Appraisal analysis
  • Organizational skills
  • Effective communication
  • Adaptability and flexibility
  • Value calculation
  • Data entry skills
  • Decision-making
  • Sketching
  • Relationship building
  • Professional ethics
  • Sales skills
  • Self motivation
  • Interpersonal skills
  • Analytical thinking
  • Conflict resolution
  • Goal setting
  • Risk assessment
  • Professionalism
  • Interpersonal communication
  • Quality control
  • Time management abilities
  • Continuous improvement
  • Adaptability
  • Written communication
  • Networking skills
  • Data analysis
  • Records review
  • Report writing
  • Professional demeanor
  • Problem-solving aptitude
  • Mortgage lending
  • Land use planning

Certification

  • Certified Real Estate Appraiser
  • VA Panel Member
  • FHA Appraisal Panel

Timeline

Certified Residential Real Estate Appraiser

Adrian Appraisals
01.2004 - Current

Account Manager

Stivers Staffing Services
03.2002 - 12.2004

Owner

Phases of the Moon
02.1992 - 11.2002

No Degree - Real Estate Appraisal

Arizona School of Real Estate

Associate of Arts - Business Administration And Management

Maricopa Community Colleges, Phoenix College

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KELLY ADRIAN