Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic
Kelly Alexander

Kelly Alexander

La Verne,CA

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

16
16
years of professional experience
1
1
Certification

Work History

OFFICE MANAGER/ PROJECT MANAGER

ALL CITIES GLASS and SCREEN
06.2012 - Current

Office Manager/ Project Manager

  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Managed projects from procurement to commission.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Managing and over- seeing all aspects of Sales and Installation of Windows, Doors, Shower Doors, Mirrors, Commercial Storefronts
  • Placing all orders from manufacturers
  • Receiving all orders from manufacturers
  • Scheduling all appointments and installations
  • Marketing and Advertising
  • License and Insurance Renewals, Fees and Compliance
  • All input of Accounts Receivables and Accounts Payables
  • Receiving and Consulting with customers in Showroom
  • Manage all Email Accounts and Written Correspondence

SHIFT MANAGER

Mulligan's
05.2009 - 03.2012
  • Restaurant Management
  • Customer Service
  • Vendor Ordering and Receiving
  • Employee Management
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.

Court Appointed Special Advocate for Foster Youth

CASA of San Bernardino
02.2021 - Current
  • Background Check Clearance
  • Provided assessments and made recommendations to court.
  • Conducted interviews with parents, foster parents, school officials, and other individuals to better understand client's needs.

Education

Continuing Education Credits - Bookkeeping, English Literature, Journalism, Mass Communications

Pasadena City College
Pasadena, CA

Bookkeeping Certification - Bookkeeping

USCI
Colorado/Remote
01.2009

Skills

  • TYPING 40-50 WPM
  • Effective communication
  • Proficient in QuickBooks/ Microsoft/ Google Office Suite
  • Telephone etiquette
  • Strong Customer Service/ Customer Satisfaction

Certification

Bookkeeping Certification, Pasadena City College, Pasadena, California, 01/01/06, 12/31/09, Bookkeeping, English Literature, Journalism, Mass Communications

Personal Information

Title: Office Manager/ Project Manager

Timeline

Court Appointed Special Advocate for Foster Youth

CASA of San Bernardino
02.2021 - Current

OFFICE MANAGER/ PROJECT MANAGER

ALL CITIES GLASS and SCREEN
06.2012 - Current

SHIFT MANAGER

Mulligan's
05.2009 - 03.2012
Bookkeeping Certification, Pasadena City College, Pasadena, California, 01/01/06, 12/31/09, Bookkeeping, English Literature, Journalism, Mass Communications

Continuing Education Credits - Bookkeeping, English Literature, Journalism, Mass Communications

Pasadena City College

Bookkeeping Certification - Bookkeeping

USCI
Kelly Alexander