Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
16
16
years of professional experience
1
1
Certification
Work History
OFFICE MANAGER/ PROJECT MANAGER
ALL CITIES GLASS and SCREEN
06.2012 - Current
Office Manager/ Project Manager
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Managed projects from procurement to commission.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Sourced, vetted and managed vendors needed to accomplish project goals.
Managing and over- seeing all aspects of Sales and Installation of Windows, Doors, Shower Doors, Mirrors, Commercial Storefronts
Placing all orders from manufacturers
Receiving all orders from manufacturers
Scheduling all appointments and installations
Marketing and Advertising
License and Insurance Renewals, Fees and Compliance
All input of Accounts Receivables and Accounts Payables
Receiving and Consulting with customers in Showroom
Manage all Email Accounts and Written Correspondence
SHIFT MANAGER
Mulligan's
05.2009 - 03.2012
Restaurant Management
Customer Service
Vendor Ordering and Receiving
Employee Management
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Cooperated with coworkers to improve customer experience and manage storefront.
Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Trained and mentored new employees to maximize team performance.
Supervised employees and oversaw quality compliance with company standards for food and services.
Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Court Appointed Special Advocate for Foster Youth
CASA of San Bernardino
02.2021 - Current
Background Check Clearance
Provided assessments and made recommendations to court.
Conducted interviews with parents, foster parents, school officials, and other individuals to better understand client's needs.
Education
Continuing Education Credits - Bookkeeping, English Literature, Journalism, Mass Communications
Pasadena City College
Pasadena, CA
Bookkeeping Certification - Bookkeeping
USCI
Colorado/Remote
01.2009
Skills
TYPING 40-50 WPM
Effective communication
Proficient in QuickBooks/ Microsoft/ Google Office Suite
Telephone etiquette
Strong Customer Service/ Customer Satisfaction
Certification
Bookkeeping Certification, Pasadena City College, Pasadena, California, 01/01/06, 12/31/09, Bookkeeping, English Literature, Journalism, Mass Communications
Personal Information
Title: Office Manager/ Project Manager
Timeline
Court Appointed Special Advocate for Foster Youth
CASA of San Bernardino
02.2021 - Current
OFFICE MANAGER/ PROJECT MANAGER
ALL CITIES GLASS and SCREEN
06.2012 - Current
SHIFT MANAGER
Mulligan's
05.2009 - 03.2012
Continuing Education Credits - Bookkeeping, English Literature, Journalism, Mass Communications
Pasadena City College
Bookkeeping Certification - Bookkeeping
USCI
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