Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Kelly Ali

Queens,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proficient in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

Medical Receptionist

Medical Arts Center
Richmond Hill, NY
09.2024 - Current
  • Performed data entry tasks related to billing and collections procedures.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Greeted and checked in patients, updating patient information in computer system.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.

Clerk

Stop and Shop Supermarket
Howard Beach, NY
03.2023 - 09.2024
  • Greeted customers entering store and promptly addressed their needs.
  • Operated cash register, achieving high accuracy in cash, check, and credit card transactions.
  • Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
  • Cultivated relationships with customers to drive repeat business.
  • Worked flexible schedule and additional shifts to support business demands.
  • Assisted customers in completing purchases, finding items, and enrolling in reward programs.
  • Enhanced customer satisfaction through efficient transaction processing.

Receptionist

Peter's Wholesale Meat Corp.
Jamaica, NY
10.2022 - 12.2023
  • Maintained efficient communication with stakeholders via phone, email, and in-person meetings.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Provided excellent customer service at all times while interacting with customers.

Education

Bachelor of Arts - Human Biology

Hunter College
New York, NY
05-2026

Skills

  • Customer service
  • Interpersonal communication
  • Project management
  • Time management
  • Verbal and writing communication
  • Peer relationships
  • Administrative tasks
  • Proficient in Excel, Word, Powerpoint, Outlook, Teams

Affiliations

  • Pre-Law Program Participant
    Engaged in structured legal studies and workshops, gaining foundational knowledge in legal practices, critical thinking, and analysis of the law.
  • Volunteer, Working Families Party
    Actively contributed to organizing community outreach initiatives and advocacy efforts aimed at supporting working-class families and promoting policies for economic justice.
  • Volunteer, Registered Dietitian Services
    Assisted in providing nutrition education and resources to lower-income families, helping them make informed decisions about their health and well-being through accessible and affordable dietary advice.

Timeline

Medical Receptionist

Medical Arts Center
09.2024 - Current

Clerk

Stop and Shop Supermarket
03.2023 - 09.2024

Receptionist

Peter's Wholesale Meat Corp.
10.2022 - 12.2023

Bachelor of Arts - Human Biology

Hunter College