Kelly Allison
Glade Spring,VA
Summary
Skilled marketing professional with robust background in creating and executing strategic campaigns that drive growth. Known for strong team collaboration, adaptability to changing needs, and delivering measurable results. Adept in digital marketing, market analysis, and brand management, with focus on innovation and client satisfaction. Reliable and consistently effective in achieving organizational goals.
Overview
26
26
years of professional experience
Work History
Marketing Manager
Savy Gals Sensations
04.2018 - Current
- Developed and implemented marketing plans for new products.
- Analyzed market trends to identify potential opportunities for growth.
- Conducted customer research to gain insights into consumer behavior.
Care Giver
Self Employed Care Giver
01.2010 - 02.2018
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Administered medications to patient.
Mental Health Support Counselor
Family Preservation Services
03.2007 - 12.2009
- Improved client living skills through teaching daily routines, budgeting, and self-care techniques.
- Connected clients with appropriate support networks such as family members or specialized professionals to foster lasting recovery.
- Participated in ongoing professional development opportunities to stay current on best practices within the mental health field.
- Assisted clients in navigating community resources for housing, employment, and other essential services.
- Enhanced client well-being by providing emotional support and guidance during challenging times.
- Developed individualized goals in collaboration with clients that focused on fostering independence and self-sufficiency skills over time.
- Documented case notes accurately and timely, demonstrating attention to detail for seamless case management handovers.
- Established trust-filled relationships with clients by maintaining confidentiality and respecting personal boundaries.
- Served as an advocate for marginalized individuals accessing mental health services within the community.
- Communicated effectively both verbally and in writing regarding case updates with team members, supervisors, and external partners.
- Conducted assessments to evaluate client progress and adapt treatment plans accordingly for optimal outcomes.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Listened to clients' concerns and provided encouragement and support.
Hotel Front Desk Manager
Days Inn Hotel
08.2006 - 02.2007
- Organized staff schedules according to anticipated occupancy levels, minimizing overtime costs while maintaining adequate staffing levels at all times.
- Collaborated with housekeeping and maintenance teams to ensure timely completion of tasks and room readiness.
- Maintained a professional and presentable front desk area, ensuring guests were greeted with a clean and welcoming environment upon arrival.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Enhanced guest satisfaction by managing front desk operations and providing exceptional customer service.
- Handled escalated guest complaints professionally, working towards resolution while maintaining composure under pressure.
- Resolved guest issues promptly, ensuring a positive experience for all hotel patrons.
- Monitored occupancy levels, adjusting room rates as needed to maximize revenue potential.
Program Support Technician, Sr
VA Department of Rehabilitative Services
11.1999 - 09.2004
- Maintained accurate records of program activities, ensuring compliance with regulatory requirements and internal policies.
- Prepared detailed progress reports for upper management, enabling data-driven decision making regarding program resources allocation.
- Managed scheduling for team members, optimizing productivity while maintaining work-life balance.
- Established efficient workflows within the department by implementing standardized procedures for task completion.
Resource Mother/ Early Headstart Home Visitor
People Incorporated
08.1999 - 11.1999
- Conducted home visits to assess family needs and develop individualized goals.
- Provided resources, referrals, and follow-up services to families in need.
- Facilitated parent education classes on topics such as parenting skills, health care, nutrition, and child development.
Education
Bachelor of Arts - Psychology
King University
Bristol, TN08-1998
Skills
- Marketing campaign management
- Customer Acquisition
- Social Media Marketing
- Digital Marketing
Timeline
Marketing Manager
Savy Gals Sensations
04.2018 - Current
Care Giver
Self Employed Care Giver
01.2010 - 02.2018
Mental Health Support Counselor
Family Preservation Services
03.2007 - 12.2009
Hotel Front Desk Manager
Days Inn Hotel
08.2006 - 02.2007
Program Support Technician, Sr
VA Department of Rehabilitative Services
11.1999 - 09.2004
Resource Mother/ Early Headstart Home Visitor
People Incorporated
08.1999 - 11.1999
Bachelor of Arts - Psychology
King University
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