Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Ambrose

Flemington,NJ

Summary

Certified administrative professional committed to quality performance, cognitive thinking and management of organizational goals. Exceptional organizational and communications skills.

Overview

34
34
years of professional experience

Work History

Administrative Professional

Bowden Dental
03.2023 - Current
  • Enhanced communication between departments for improved workflow and increased productivity.
  • Handled confidential documents with discretion while managing sensitive information on behalf of executives or clients.
  • Coordinated scheduling for meetings, appointments, and events to optimize time management for executives.
  • Supported customer service initiatives by addressing inquiries promptly and professionally via email or phone calls.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Executed record filing system to improve document organization and management.
  • Completed forms, reports, logs, and records to quickly handle all documentation for staff.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Legal Secretary

Lucent Technologies
04.1994 - 05.2000
  • Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
  • Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Organized files for court proceedings.
  • Answered and directed calls using multi-line switchboard.
  • Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
  • Received and placed telephone calls to clients and prospective clients.
  • Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.

Secretary

AT&T
06.1990 - 04.1994
  • Maintained daily report documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Drafted agendas, recorded minutes and generated documents to facilitate meetings.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
  • Screened visitors and issued badges to maintain safety and security.

Education

High School Diploma -

Notre Dame High School
Lawrence, NJ
05.1985

Skills

  • Multitasking
  • Organization
  • Attention to Detail
  • Customer Service
  • Time Management
  • Office Administration
  • Strong Problem Solver
  • Quick Learner

Timeline

Administrative Professional

Bowden Dental
03.2023 - Current

Legal Secretary

Lucent Technologies
04.1994 - 05.2000

Secretary

AT&T
06.1990 - 04.1994

High School Diploma -

Notre Dame High School

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Kelly Ambrose