Kelly Anderson
Summary
With a proven track record at Texas Wesleyan University, I've spearheaded initiatives that significantly enhanced student retention and academic success. My expertise in collaborative leadership and program coordination, coupled with a strategic approach to leveraging data for targeted interventions, has fostered impactful partnerships and driven measurable outcomes in student achievement.
Overview
11
11
years of professional experience
Work History
Senior Director of Academic Advising & Student Suc
Texas Wesleyan University
11.2022 - Current
- Lead and oversee a team of professional staff across key academic support areas, including Academic Advising, the Academic Success Center, Placement Testing, Academic Support, and Disability Accommodation Services.
- Design, implement, and evaluate student success initiatives aimed at enhancing retention, graduation rates, and academic achievement for undergraduate students.
- Utilize EAB Navigate to identify at-risk students and implement proactive interventions to improve academic outcomes.
- Analyze student data to develop targeted strategies for students on academic probation.
- Developed and managed academic coaching, student success coaching, and internship programs to provide tailored support for at-risk students, ensuring compliance with grant funding requirements.
- Serve as the EAB Navigate Application Administrator and Content Application Administrator, ensuring effective usage and training of the platform across the university.
- Collaborate with Deans, faculty, and the Ram Success program to coordinate course planning each semester and during the summer, ensuring course offerings align with placement test results and transfer credits.
- Defined the Faculty Mentor role, establishing actionable steps for faculty and students during appointments.
- Established a campus-wide communication workgroup to streamline messaging to students from all university stakeholders.
- Formed a faculty task force to review and update alert reasons and processes within Navigate.
- Works closely with faculty and Deans to ensure alignment between Faculty Mentors and Academic Advisors, fostering a collaborative approach to student success.
- Began targeted interventions with Murky Middle student population to provide additional support throughout the semester, including appointment campaigns and targeted communication.
- Contributed to the Admissions Committee by providing data on placement test results for incoming students.
- Presented outcomes from grant-funded initiatives to the Board of Trustees.
- Partnered with various campus departments to expand and enhance academic support services.
- Expanded the department staff to accommodate the growing student population.
Director of Advising & Student Success Operations
Texas Wesleyan University
09.2018 - 10.2022
- Led and managed professional staff of the following academic support areas: Academic Success Center, Placement Testing, and Academic Support.
- Assist Senior Director in assessing advising and student success initiatives focused on retention, graduation, and academic achievement for undergraduate students.
- Utilized EAB Navigate to schedule tutoring appointments and determine populations of student to target for tutoring and academic support services.
- Worked in partnership with Deans, faculty, and Ram Success program for course planning each semester and during the summer to ensure appropriate courses for students based on placement test results and transfer credits.
- Assisted in the transition from a faculty advising model to a shared advising model.
- Ensured that the budget was effectively managed for Academic Advising and ASC.
- Recruited, trained, and supervised tutors, student workers, and newly created student success leader position.
- Created a communication plan for undergraduate students across the semester.
- Initiated the student success leader program to support the new student orientation experience.
- Organized faculty for new student registration days.
- Received Staff Hero Award in February 2019.
Director of Student Success Services
Texas Wesleyan University
12.2017 - 08.2018
- Recruited, trained, and supervised peer tutors in accordance with AVID Socratic Tutorial guidelines to meet the needs of students,
- Organized and maintained tutor scheduling, tracking and reporting in Navigate.
- Collaborate with Director in developing and continuously improving tutoring services to meet student satisfaction.
- Presented academic support services to incoming students during orientation to familiarize them with available resources.
- Provided leadership and support in the absence of the Director.
- Assist Senior Director with assessment of services.
Assistant Director of Academic Success
Texas Wesleyan University
06.2016 - 11.2017
- Recruited, trained, and supervised peer tutors in accordance with AVID Socratic Tutorial guidelines to meet the needs of students,
- Organized and maintained tutor scheduling, tracking and reporting in GradesFirst.
- Collaborate with Director in developing and continuously improving tutoring services to meet student satisfaction.
- Presented academic support services to incoming students during orientation to familiarize them with available resources.
- Provided leadership and support in the absence of the Director.
- Co-presented Helping student shine: A learning center's partnership with AVID to promote high engagement strategies at NCLCA conference in September 2016.
Coordinator of Tutoring & Academic Support
Texas Wesleyan University
02.2015 - 05.2016
- Recruited, trained, and supervised peer tutors in accordance with AVID Socratic Tutorial guidelines to meet the needs of students,
- Organized and maintained tutor scheduling, tracking and reporting in GradesFirst.
- Collaborate with Director in developing and continuously improving tutoring services to meet student satisfaction.
- Manage ASC presence on website and social media.
- Presented academic support services to incoming students during orientation to familiarize them with available resources.
- Assisted during New Student Orientation.
- Assisted Director in assessing effectiveness of programs.
Tutor Coordinator
Texas Wesleyan University
04.2014 - 01.2015
- Recruited, trained, and supervised peer tutors.
- Completed AVID Socratic Train the Trainer certification.
- Assisted in the implementation of AVID for Higher Education program at Texas Wesleyan.
- Maintain tutor scheduling, tracking, and reporting system in GradesFirst.
- Advertise tutoring services across campus.
Education
Bachelor of Science - Merchandising
Texas Tech University
Lubbock, TX12-1990
Skills
- Collaborative leadership
- Cross-functional teamwork
- Creative direction
- Team operations
- Organizational development
- Staff retention
- Program coordination
- Proactive problem-solver
- Self-driven
Affiliations
- Texas Affliate of the National College Learning Center Association (TXNCLCA)
- National College Learning Center Association (NCLCA)
- National Academic Advising Association (NACADA)
Timeline
Senior Director of Academic Advising & Student Suc
Texas Wesleyan University
11.2022 - Current
Director of Advising & Student Success Operations
Texas Wesleyan University
09.2018 - 10.2022
Director of Student Success Services
Texas Wesleyan University
12.2017 - 08.2018
Assistant Director of Academic Success
Texas Wesleyan University
06.2016 - 11.2017
Coordinator of Tutoring & Academic Support
Texas Wesleyan University
02.2015 - 05.2016
Tutor Coordinator
Texas Wesleyan University
04.2014 - 01.2015
Bachelor of Science - Merchandising
Texas Tech University
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