Kelly Angelet

• Responsible for a portfolio of 300+ units and maintained an amazing community that meets the need and expectations of the residents.
• Manage and oversee operations, administration, maintenance, improvement of the property, vendor relationships, contractor workmanship, rent collections, accounts payable, etc.
• Prepared detailed financial statements, activity reports and other performance data to measure productivity, finding areas to reduce cost, and maximize rents.
• Communicate regularly with ownership to ensure all expectations are met and any issues are resolved.
• Motivate, support, and lead a team of 6 to effectively market, lease and achieve goals.
• Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
• Fostered positive relationships with tenants and property owners, leading to high retention rates.

MILLCREEK RESIDENTIAL I ORLANDO FL

MAY 2018 -DECEMBER 2021

GREYSTAR I ORLANDO, FL

FEBRURARY 2017- MAY2018

• Maintaining the accurate records of all community transactions and submit on a timely basis (i.e. Delinquency reports, move-in/move-outs, etc.).
• Generating the necessary legal action, documents, and process in accordance with state and company guidelines.
• Dealing with the resident concerns and requests on a timely basis to ensure resident satisfaction with management.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Conducted thorough market research to inform and adjust leasing strategies, leading to increased occupancy rates.
• Assisting the Property Manager in the overall operation of the property, day-to-day implementation of policies, procedures, and programs.
• Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

• Generate and handle traffic, qualifies prospective residents, lease apartments, prepare lease documents, and complete move-in paperwork and procedures.
• Answer incoming calls and handle them accordingly, whether prospect call, resident issues, service requests.
• Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
• Assist with application verification, and notify prospective residents of results in a timely manner.
• Inspects buildings and grounds to ensure safety and cleanliness as well with model apartments are in touring condition, alerts maintenance to items that need repairing.
• Leveraged social media platforms to market properties, reaching wider audience of potential tenants.
• Lease up, Acquisitions, Garden Style, Mid-Rise and High-Rise experience.