Kelly-Ann Gidden

Dynamic Senior Compliance Officer with extensive experience at Tax Administration Jamaica, excelling in negotiation and compliance management. Proven track record in enhancing taxpayer adherence to regulations, fostering timely payments, and delivering exceptional customer service. Adept in financial analysis and team collaboration, driving successful outcomes in challenging environments.

• Reading
• Listening to music

• Senior Compliance Officer, 01/01/17 - present, Conducts interviews with taxpayers to collect taxes due and initiate corrective action, Customer Service duties, Analyze financial statements to assess the client(s) ability to pay, Negotiates payment arrangements/settlements with delinquent taxpayers, Monitors payments of delinquent taxpayers to ensure deadlines are met, Provides information to clients and/or their representatives to ensure they are fully aware of their rights and obligations, Recommends and executes enforcement actions when taxpayers neglect or refuse to satisfy liabilities, Collects and accounts for revenues collected
• Compliance Officer, 04/01/09 - 01/01/17,
• Acted Compliance Officer, Acted Taxpayer Service Officer, Acted Collections Officer, 01/02/2003 - 03/31/2009, Performed duties assigned in the respective unit
• Cashier, Cross Roads Collectorate, 01/01/02 - 01/01/03, Collect and account for revenue
• Records Clerk, Kingston Licenses, 01/01/97 - 01/01/02, Maintained Motor Vehicle records and issued related documents
• Clerical Officer, Central Motor Registry, 01/01/96 - 01/01/97, Maintained Motor Vehicle records and issued related documents