Kelly Ann Peck
Advance,USA
Summary
As a creative leader and outside the box thinker with excellent communication and presentation skills. Using innovative technology and relationship building to improve healthcare. With management experience in the fee for service environment and transitioning to the value based care models, I understand the complexity of the business of health care.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Provider and Patient Engagement
Ventricle Health
11.2024 - Current
- Lead Network engagement strategies for telehealth start up in regards to provider and patient enrollment
- Create and maintain engagement materials including best practice guides
- Develop new referral sources and onboard new partners
Assistant Director of ACO Strategic Projects and Programs
Triad HealthCare Network
03.2013 - 11.2024
- Utilize greater than 20 years of healthcare and management experience as well as six sigma project management skills to create and implement innovative projects and workstreams improving care and decreasing overall cost including contracting, compliance, data integrity and implementation of the project.
- Atrial Fibrillation Standardization- rapid discharge from ED utilizing cardioversion and 48 hour follow up care
- High Sensitivity Troponin Implementation- create algorithm to transform the care of chest pain in the ED resulting in rapid discharge from ED
- Community Paramedicine Program to care for heart failure patients inside their home as an extension of the Advanced Heart Failure Clinic
- Heart Failure readmission- Implementation of ReDS technology in the community and primary care to avoid hospitalizations for heart failure
- Implementation of Zio Patch in primary care to avoid wait times and low value referrals to cardiology
- Hospital at Home -develop workflows and supply chain distribution for hospital at home services for COVID, HF, COPD and other chronic diseases
- Facilitated 28 Primary Care practices to achieve level 3 PCMH recognition utilizing the 2011 and 2014 NCQA Standards including development of policies to improve performance while monitoring data for compliance to the policy in areas such a transition of care, quality gap closure and population health strategies
Exercise Physiologist/Cardiology Procedures
Wake Forest Baptist Medical Center
08.2010 - 03.2013
- Conduct stress testing, tilt table test and various electro-physiology tests
Lead Implementation Specialist EHR
Novant Medical Group
10.2008 - 08.2010
- Created and implemented Project, Timeline, and Communication Plan for electronic medical record to comply with operational standards.
Manager of Preventive Cardiology/ Director of Cardiovascular Procedures
Forsyth Medical Center
11.2002 - 10.2008
- Directed 36 multi-disciplinary FTEs through a changing environment , including budgets, process and operational improvements, leadership changes, growth of disease management programs, new construction and work efficiency modifications all while providing excellent service for patients.
- Maintained 100% Patient Satisfaction in addition to 100% Employee Satisfaction.
- Optimized scheduling of cath lab utilizing Six Sigma process improvement strategies resulting in increased productivity and patient satisfaction.
- Decreased length of stay for heart failure patients utilizing Six Sigma strategies by executing “hand-off” tools for the emergency department and inpatient unit.
- Served as member of committee resulting in JCAHO Heart Failure and AMI certifications, as well and Cycle II Chest Pain Accreditation.
- Decreased door to balloon time to under 90 minutes with many different process improvements including bypassing the ED to get to the cath lab.
- Developed excellent relationships with centralized scheduling and cardiology practices in order to improve patient access to cardiac procedures.
- Fostered teambuilding with management staff of cath lab, EP, and non-invasive labs and pre/post procedure units creating 100% staff satisfaction per PRC data.
Exercise Therapy Coordinator
Wake Forest University
08.2002 - 11.2002
- Supervised and monitored exercise therapy for over 50 COPD patients per day involved in REACT II clinical trial. Including data entry and analysis.
Exercise Specialist/Research Coordinator
Duke University Health System
07.2001 - 08.2002
- Planned education and intervention for the management of modifiable risk factors for chronic diseases.
- Administered max VO2 metabolic studies for national research project.
- Managed and analyzed data for Smart Heart and SMILE clinical trials.
Assistant Program Director of the Cardiac Rehab Program
Carolinas Medical Center
03.1997 - 07.2001
- Managed Cardiac Rehabilitation and Exercise Testing departments with 10 FTEs including hiring, discipline, yearly evaluations and termination.
- Day to day operations of the cardio-pulmonary rehab program including operations, budget and clinical treatment of patients.
Education
Master of Science - Health and Exercise Science
Wake Forest University
05.1996
Bachelors of Science - Exercise Science, Business Administration
University of South Carolina
05.1993
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving and solution driven
- Flexible and adaptable
- Attention to detail
- Critical thinking
- Calm under pressure
- Decision-making
Certification
- Six Sigma Lean/ DFSS Black Belt
- PCMH Content Expert Certification
- American College of Sports Medicine Exercise Specialist (1996- present)
- Advanced Cardiac Life Support and Pediatric Advanced Life Support
Timeline
Provider and Patient Engagement
Ventricle Health
11.2024 - Current
Assistant Director of ACO Strategic Projects and Programs
Triad HealthCare Network
03.2013 - 11.2024
Exercise Physiologist/Cardiology Procedures
Wake Forest Baptist Medical Center
08.2010 - 03.2013
Lead Implementation Specialist EHR
Novant Medical Group
10.2008 - 08.2010
Manager of Preventive Cardiology/ Director of Cardiovascular Procedures
Forsyth Medical Center
11.2002 - 10.2008
Exercise Therapy Coordinator
Wake Forest University
08.2002 - 11.2002
Exercise Specialist/Research Coordinator
Duke University Health System
07.2001 - 08.2002
Assistant Program Director of the Cardiac Rehab Program
Carolinas Medical Center
03.1997 - 07.2001
Bachelors of Science - Exercise Science, Business Administration
University of South Carolina
Master of Science - Health and Exercise Science
Wake Forest University
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