KELLY ARANOWSKI, CALP
Farmington Hills,MI
Summary
Experienced sales professional in the property management industry with a proven track record of driving revenue growth and cultivating strong client relationships. Skilled in negotiation, strategic planning, and market analysis, consistently delivering results in dynamic environments. Recognized for collaboration, adaptability, and consistently achieving targets. Known for reliability and a results-driven approach that ensures team success and client satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales Executive
InterSolutions Staffing
03.2024 - Current
- Opened brand new market in Detroit Michigan
- Met and surpassed sales goals set by RSM
- Played an important role in the execution of all sales, marketing and operational efforts
- Managed and oversaw recruiting and interviews
- Multifamily & Property Management Knowledge
- Met deadlines for presentations on career fairs
- Analyzed market information by planning and implementing each sales strategy successfully
- Built and maintained executive level contacts and relationships
- Service existing accounts obtain orders and establish Clients by planning and organizing daily work schedule
- Follow up on leads from searched job postings on a weekly basis
- Submit new client orders as received
- Weekly follow up with current clients to ensure solid communication
- Assist in operational / recruiting efforts weekly
- Targeted top management companies to obtain new business
- Resolve customer complaints by investigating problems and developing solutions
- Completed and fulfilled weekly and quarterly sales goals
- Completed 45 sales visits on a weekly basis
- Managed accounts to retain existing relationships and grow share of business.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Contribute to team building sales calls by sharing sales techniques, marketing new ideas, weekly sales goals
- Streamlined sales processes for improved efficiency, enabling faster response times, and higher close rates.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to team objectives in fast-paced environment.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Maintained current knowledge of evolving changes in marketplace.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Director of Sales
BG Multifamily
01.2020 - 09.2023
- Met and surpassed sales goals set by RSM
- Played an important role in the execution of all sales, marketing and operational efforts
- Managed and oversaw recruiting and interviews
- Multifamily & Property Management Knowledge
- Met deadlines for presentations on career fairs
- Analyzed market information by planning and implementing each sales strategy successfully
- Built and maintained executive level contacts and relationships
- Service existing accounts obtain orders and establish Clients by planning and organizing daily work schedule
- Follow up on leads from searched job postings on a weekly basis
- Submit new client orders as received
- Weekly follow up with current clients to ensure
- Assist in operational / recruiting efforts weekly
- Targeted top management companies to obtain new business
- Resolve customer complaints by investigating problems and developing solutions
- Completed and fulfilled weekly and quarterly sales goals
- Completed 60 sales visits on a weekly basis
- Managed accounts to retain existing relationships and grow share of business.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Taught Leasing101 & fair housing courses to produce new class graduates
- Contribute to team building sales calls by sharing sales techniques, marketing new ideas, weekly Goals
Leasing/Marketing Specialist
Central Park Estates, LLC
02.2011 - 01.2017
- Interviewed prospective residents and recorded information to the specific needs of the client
- Over13 years of professional experience in property management with special focus on obtaining monthly occupancy goals, and overall success to a residential property
- Strong communication and rapport- building skills
- In charge of marketing and business development functions, reports directly to community manager
- Create marketing materials for distribution to prospective clients
- Represents company at tradeshows and conferences to identify and evaluates trends, products, and competitors
- Write proposals with technical writer; qualify accounts, secure new business through contacts with senior-level executives and sustain client relationships
- Interviewed prospective residents and recorded information to specific needs of the client
- Accompanied clients to models or vacant apartments, discussed size, layout of styles available, and specific amenities; such as swimming pools, location of shopping centers, and terms of lease etc
- Successfully leased furnished and unfurnished high-end apartment, town-home, and single-family home communities while surpassing all site goals in spite of economic challenges
- Completed weekly rental reports including renewals, vacancies, weekly traffic flow, occupancies, and maintenance work order tracking logs
- Positively resolved general resident issues and complaints while adhering to Central Parks policies and procedures
- Composed and executed legal lease documents between Central Park Estates and residents
- Successfully performed outreach by visiting local businesses to encourage traffic and shopping competition
- Responsible for maintaining and updating residential web sites for Central Park (ie) Linked In, Instagram, Snap chat, Zillow, craigslist
- Completed move in and move out procedures
- Created bimonthly newsletters and updated mailbox kiosks with upcoming events each quarter
- Planned and hosted community events throughout the year
Senior Leasing Agent/ Senior Living Counselor
Singh Development
07.2004 - 05.2011
- Interviewed prospective residents and recorded information to the specific needs of the client
- Accompanied clients to models or vacant apartments, discussed size, layout of the styles available, and specific amenities; such as swimming pools, location of shopping centers, and terms of the lease etc
- Successfully leased furnished and unfurnished high-end apartment, town-home, and single-family home communities while surpassing all site goals in spite of economic challenges
- Completed weekly rental reports including vacancies, weekly traffic flow, occupancies, and maintenance work order tracking logs
- Proficient in all Microsoft applications including Microsoft Outlook and MRI a Property Management Software
- Positively resolved general resident issues and complaints while adhering to Singh policies and procedures
- Composed and executed legal lease documents between Singh Management Company and residents
- Successfully performed outreach by visiting local businesses to encourage traffic and shopping competition
- Responsible for maintaining and updating the residential web sites for multiple Singh communities
- Audited onsite files and records to comply with Singh Management residential Standards
Education
Associate of Applied Science - Early Childhood Education
Madonna University
Livonia, MIAssociate of Applied Science -
Schoolcraft Community College
Livonia, MI01.1998
Skills
- Sales and Business Development: Closing, lead generation, CRM expertise, product knowledge
- Leadership and Team Management: Mentoring ,Sales presentations, problem solving
- Customer Relationship Management: Customer Service ,client retention, needs analysis, Professional networking
- Technical Skills: proficiency in Salesforce, Excel, Yardi, AKKEN, MRI, ALN, Word, Powerpoint , SMART Data , Entrata
- Soft Skills: communication, problem-solving, adaptability
Certification
- 2022-2024 -Board of Directors, Detroit Metropolitan Apartment Association
- 2022 - Leadership Lyceum Graduate, Property Management Association of Michigan
- 2021 “Growth Award” -BG Multifamily Diamond Club
- 2021 Certified Apartment Leasing Professional credentials and recognized by the National Apartment Association
- 2020 Current Member of the Certified Apartment Supplier Council-Detroit Metropolitan Apartment Association
- 2020 Current Member of the Detroit Metropolitan Apartment Association
- Awarded “2014 GLA-star Leasing Person of the Year” for the State of Michigan by the Property Management Association of Michigan.
- Awarded “2012 GLA-star Leasing Person of the Year” for the State of Michigan by the Property Management Association of Michigan.
- 2012 member of the Communication Committee, Detroit Metropolitan Apartment Association
- Ambassador for the Novi Chamber of Commerce.
- Nominated by the Property Management Council for “Leasing Consultant of the Year” in2007 for the State of Michigan.
- Consistently won company-wide “lease-off” competitions by taking more applications than any other employee for a given period of time.
- Transferred to a luxury apartment site for forty-five consecutive days with the mission of increasing occupancy. Over that time, I nearly doubled the occupancy of the site, raising the occupancy level from the low fortieth percentile to the high eightieth percentile.
- Served a primary role in managing a cross leasing property, in which two communities were under one site manager in two separate offices.
- Assisted in the coordination and execution of Monthly Leasing Sales & Training Meetings for Singh Management.
- Assisted in rewriting Singh Management Company “New Hire Leasing Manual”. Focusing on30-60-90 expectations
Timeline
Sales Executive
InterSolutions Staffing
03.2024 - Current
Director of Sales
BG Multifamily
01.2020 - 09.2023
Leasing/Marketing Specialist
Central Park Estates, LLC
02.2011 - 01.2017
Senior Leasing Agent/ Senior Living Counselor
Singh Development
07.2004 - 05.2011
- 2022-2024 -Board of Directors, Detroit Metropolitan Apartment Association
- 2022 - Leadership Lyceum Graduate, Property Management Association of Michigan
- 2021 “Growth Award” -BG Multifamily Diamond Club
- 2021 Certified Apartment Leasing Professional credentials and recognized by the National Apartment Association
- 2020 Current Member of the Certified Apartment Supplier Council-Detroit Metropolitan Apartment Association
- 2020 Current Member of the Detroit Metropolitan Apartment Association
- Awarded “2014 GLA-star Leasing Person of the Year” for the State of Michigan by the Property Management Association of Michigan.
- Awarded “2012 GLA-star Leasing Person of the Year” for the State of Michigan by the Property Management Association of Michigan.
- 2012 member of the Communication Committee, Detroit Metropolitan Apartment Association
- Ambassador for the Novi Chamber of Commerce.
- Nominated by the Property Management Council for “Leasing Consultant of the Year” in2007 for the State of Michigan.
- Consistently won company-wide “lease-off” competitions by taking more applications than any other employee for a given period of time.
- Transferred to a luxury apartment site for forty-five consecutive days with the mission of increasing occupancy. Over that time, I nearly doubled the occupancy of the site, raising the occupancy level from the low fortieth percentile to the high eightieth percentile.
- Served a primary role in managing a cross leasing property, in which two communities were under one site manager in two separate offices.
- Assisted in the coordination and execution of Monthly Leasing Sales & Training Meetings for Singh Management.
- Assisted in rewriting Singh Management Company “New Hire Leasing Manual”. Focusing on30-60-90 expectations
Associate of Applied Science - Early Childhood Education
Madonna University
Associate of Applied Science -
Schoolcraft Community College
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