KELLY ARNOLD
Rockwall,TX
Summary
Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.
Knowledgeable Nurse supervisor with excellent conflict resolution and problem-solving abilities demonstrated across 10 year career history. Keeps units running at peak efficiency, quality and performance. Excellent communication and coordination skills.
Positive, upbeat, and compassionate with a focus on improving health outcomes and patient satisfaction. Possesses comprehensive understanding of clinical procedures and patient management, with strong organizational abilities and thorough knowledge of healthcare regulations. Dedicated to fostering supportive and efficient environment that enhances patient care and staff collaboration.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Registered Nurse Supervisor ENDOSCOPY DEPARTMENT
BAYLOR SCOTT AND WHITE HOSPITAL AT LAKEPOINTE
06.2018 - Current
- Provide care to patients in Pre-operative, Procedural and Recovery settings, Staff and Schedule coordinator, Charges/Billing for GI procedures
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
Registered Nurse BURN INTENSIVE CARE UNIT
PARKLAND HOSPITAL, DALLAS, TX
06.2013 - 12.2020
- Provide care for critically ill burn patients, specializing in wound care management, and collaborating with multiple disciplinary teams to provide physical and emotional care
- Obtain and document complete and thorough assessment information and treatment plans on a complex patient population
- Worked as Charge Nurse/Lead trainer on the Burn ICU unit, responsible for a 9 bed unit
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Education
MBA - Healthcare Management
WGU (Western Governors University)
Bachelor of Science - Nursing-Magna Cum Laude
Texas Tech University Health Sciences Center
Associates Degree - RN Program
Brookhaven Community College
Skills
- Independent/Autonomous
- Team collaboration and motivation
- Department leadership
- Physician Collaboration
- Clinical judgment
- Intensive Care Experience
- Flexible / Dependable
- Preceptor/Mentor
- Patient Advocate
- Epic EMR trained
- Protocols and procedures
- Nursing staff management
- Planning and scheduling
- Customer service
- Quality improvement
Certification
- BLS
- ACLS
Credentials
- MBA-HCM
- BSN
- RN
Military Service
Army National Guard, 01/01/01, 12/31/05
Timeline
Registered Nurse Supervisor ENDOSCOPY DEPARTMENT
BAYLOR SCOTT AND WHITE HOSPITAL AT LAKEPOINTE
06.2018 - Current
Registered Nurse BURN INTENSIVE CARE UNIT
PARKLAND HOSPITAL, DALLAS, TX
06.2013 - 12.2020
Bachelor of Science - Nursing-Magna Cum Laude
Texas Tech University Health Sciences Center
Associates Degree - RN Program
Brookhaven Community College
- BLS
- ACLS
MBA - Healthcare Management
WGU (Western Governors University)
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