Summary
Overview
Work History
Education
Skills
Hi, I’m

Kelly Bailiff

Kelly Bailiff

Summary

Forward-thinking professional with over 10 years of diverse industry experience in public service, technology services, banking, and media. Known for delivering exceptional customer service through cultivating and nurturing long-term relationships with key stakeholders. Demonstrates deep understanding of change management, stakeholder management, talent strategy and development, and project management expertise.

Overview

10
years of professional experience

Work History

Accenture

Management Consultant
09.2022 - Current

Job overview

  • Manage relationships with key stakeholders, project timelines, identification and mitigation of risks, and client communication.
  • Oversee change management efforts to support implementation of critical initiatives driving technology, process, and people changes.
  • Implement learning, including diverse learning modalities, such as digital and Instructor-Led Training, optimizing trainee engagement.
  • Develop effective training curriculum based on client needs and key stakeholder feedback during Training Needs Analysis and stakeholder interviews.
  • Conduct data-driven analyses on key KPIs such as learning effectiveness and change adoption.
  • Facilitate cross-functional collaboration for deliverable reviews with key stakeholders to get buy-in.

GalaxE

HR Learning and Talent Lead
09.2021 - 09.2022

Job overview

  • Held key stakeholder interviews and conducted Training Needs Analysis to collect feedback and identify skills and training needed to meet client expectations.
  • Managed LMS system that contained over 100 courses for 2,500 employees by creating courses, running reports, and managing users and enrollments.
  • Evaluated the effectiveness of training, identified skill gaps, and measuring the adopt of training, making data-driven adjustments for continuous improvement.
  • Managed team member who assisted with designing training and managing LMS database.

Alzheimer's Association - Home Office

Associate Director
11.2018 - 09.2021

Job overview

  • Managed a regional change network (25+ employees) that reviewed any program changes, provided feedback, and championed the change in their respective region.
  • Analyzed and utilized data to coach executive leadership team and key stakeholders by identifying key opportunities to drive revenue growth reaching $98 million.
  • Established Markets of Opportunity program across nation to focus on 25 markets with high revenue potential.
  • Built relationship with key stakeholders in each market to get buy-in to provide support. Supported markets through strategy development, data analysis, and coaching to hit goals of raising $8 million.
  • Assisted with hiring and onboarded staff across nation.

Alzheimer's Association - Greater Michigan Chapter

Event Director
12.2015 - 11.2018

Job overview

  • Oversaw all 12 Walk to End Alzheimer's events including a team of five staff members and all volunteer committee members.
  • Created a culture of innovation with staff and volunteers, encouraging idea sharing, feedback, and adoption of solutions to support growth.
  • Implemented data-driven strategies to assess event performance and identify areas of opportunity. Resulted in revenue growth for all Walk to End Alzheimer's events in Michigan by 20% in 2017 and 22% in 2018.

Education

Wayne State University
Detroit, MI

Master of Arts from Industrial and Organizational Psychology
06.2022

Oakland University
Rochester, MI

Bachelor of Arts from Communication and Psychology
04.2012

Skills

  • Strategic Planning
  • Change Management
  • Analytical Thinking
  • Effective Communication
  • Project Management
  • Relationship Building
  • Data Analysis
  • Learning Strategy and Content Development
  • Problem-solving
  • Team Collaboration

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Kelly Bailiff