Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelly Banton

Ronceverte,WV

Summary

Proven achiever with extensive experience at Greenbrier County Commission, adept in project management and relationship building. Excelled in enhancing team efficiency and client satisfaction through exceptional time management and interpersonal skills. Demonstrated mastery in administrative duties and software applications, significantly improving operational outcomes.

Overview

20
20
years of professional experience
1
1
Certification

Work History

County Commission Assistant & Floodplain Manager

Greenbrier County Commission
07.2009 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Organized resources, records and personnel to accomplish aggressive targets.
  • Maximized staff performance by assisting with training, onboarding, and performance evaluations.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
  • Improved accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
  • Created and distributed agendas for meetings and conference calls as part of meeting preparation.

Realtor & Office Administration

ERA LIberty Realty
04.2004 - 11.2007
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
  • Wrote contracts to outline sales and purchases of properties.
  • Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.

Education

Bachelor of Science - Business Administration

Concord College
Athens, WV
06.1999

Skills

  • Fast Learner
  • Time Management
  • Computer Skills
  • Team Collaboration
  • Relationship Building
  • Verbal and written communication
  • Workload Management
  • Administrative duties
  • Schedule Coordination
  • Project Management
  • Accounting Support
  • Strong Problem Solver

Certification

-Certified Floodplain Manager

-Completed Fiduciary Supervisor Training

-Member of the Commission to Advance NG911 in the State of WV (Appointed by the Governor)

-Graduated from the NACO Professional Leadership Academy


Timeline

County Commission Assistant & Floodplain Manager

Greenbrier County Commission
07.2009 - Current

Realtor & Office Administration

ERA LIberty Realty
04.2004 - 11.2007

Bachelor of Science - Business Administration

Concord College

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Kelly Banton