Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelly Barr

Littleton

Summary

Operations professional equipped with robust background in optimizing business processes and enhancing operational efficiency. Proven capability in identifying improvement areas and implementing effective strategies that drive results. Known for fostering strong team collaboration and adaptability to changing business needs.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Airport Operations Consultant

KB Consulting
01.2025 - Current
  • Managed diverse teams and fostered a positive working environment, leading to increased employee satisfaction.
  • Enhanced customer experience by regularly reviewing service delivery processes and incorporating feedback from clients into improvements.
  • Collaborated with clients to target issues and uncover methods that would increase operational efficiency.
  • Spearheaded standardization efforts across various functions, creating consistent procedures that yielded measurable results in operational efficiency.
  • Monitored corporate policies and procedures, ensuring compliance with federal regulations.
  • Coordinated with multiple departments to ensure seamless execution of key projects across all functional areas of the organization.

Terminal Director

OTG
03.2023 - 01.2025
  • Successfully launched three food and beverage concepts within one of the busiest U.S. airports.
  • Oversaw all aspects of buildout, staffing, vendor partnerships, and daily operations.
  • Navigated airport compliance, permitting, and tenant coordination with DEN authorities.
  • Built high-volume service models tailored to fast-paced airport traffic and diverse customer needs.
  • Manage multi-unit P&L, inventory, and staffing across quick service, coffeehouse, and market formats.
  • Established strong relationships with vendors, securing favorable pricing on products and services for the company.

General Manager of Operations

Wind Crest
08.2021 - 03.2023
  • Manage 4 venues with concepts in fine dining, cafe and pizzeria with 200 employees.
  • Designed sales and service strategies to reduce food and supply cost by 15%.
  • Increased revenue by 22% over 3 months after initiating strategic goals.
  • Manage inventory levels and conducted corrective action planning to minimize long-term costs.
  • Lead employee evaluations with constructive feedback to boost performance.
  • Partner with campus executive team and corporate partner's to improve strategies with a global benefit.

Director of Training and Development

Chick-Fil-A Inc.
05.2019 - 09.2021
  • Established and created training program to enhance team members knowledge of best practices and reduce knowledge gaps resulting in improved customer satisfaction.
  • Identified key skill gaps and offered specific training programs to help team members improve Food Safety, Speed and Accuracy.
  • Coached team members on food safety based on state, federal and company policies.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Supported Profitability goals by meeting/exceeding sales goals, controlling labor cost and food cost.
  • Attended corporate events and meetings to continue my education in the standards and in turn share with my stores new and upcoming ideas and trends.
  • Maximized customer satisfaction by 27%.

Regional Director of Operations

Multiple QSR
10.2016 - 10.2020
  • Standardized operational procedures across all regional locations to ensure consistency in quality and
  • performance.
  • Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
  • Reduced expenditures for the region through cost analysis and effective budget management.
  • Led cross-functional teams to achieve company-wide goals and initiatives within the region.
  • Maintained compliance with industry regulations by staying up-to-date on best practices and implementing necessary changes in a timely manner.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.

Owner/Operator

KB Cake Shop
10.2011 - 07.2017
  • Created business plan, established processes and directed operations to offer quality custom cakes and desserts to customers.
  • Designed and Created custom cakes for special events.
  • Built relationship with new and existing clients through phone, email and face to face correspondence.
  • Accounting; developed and managed budget with 20% of gross income going to donations each year.
  • Marketed business through social media, Bridal Shows and venues and promotional events.
  • Maintained business relationship with commercial food vendors, ordered and properly maintained food received.
  • Followed all state regulations while holding all pertinent Food Safety certificates.
  • Set pricing structures according to market analytics and emerging trends.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Implemented efficient production techniques, reducing waste and improving overall pastry quality.
  • Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.

Education

Associate of Arts - Pastry Arts, Food And Beverage Managment

Florida Culinary Institute
Palm Beach
05-1999

Skills

  • Operations management
  • Sales strategy development
  • Menu development
  • Staff training and development
  • Safety and compliance
  • Store operations
  • Business analytics
  • Retail build outs
  • Attention to detail
  • Performance metrics analysis

Certification

  • ServSafe Certified: Manager
  • ServSafe Proctor

Timeline

Airport Operations Consultant

KB Consulting
01.2025 - Current

Terminal Director

OTG
03.2023 - 01.2025

General Manager of Operations

Wind Crest
08.2021 - 03.2023

Director of Training and Development

Chick-Fil-A Inc.
05.2019 - 09.2021

Regional Director of Operations

Multiple QSR
10.2016 - 10.2020

Owner/Operator

KB Cake Shop
10.2011 - 07.2017

Associate of Arts - Pastry Arts, Food And Beverage Managment

Florida Culinary Institute

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Kelly Barr