Kelly Bickmore
Homedale,ID
Summary
Accomplished Billing Specialist offering well-honed account management experience. Leverages excellent organizational and problem-solving skills to maintain billing and increase account collections. Skilled in maintaining precise records and building relationships with clients. Billing Specialist adept at collecting, posting and managing account payments. Independently handles client requests, billing needs and administrative functions. Reviews contracts and other documents to issue accurate invoices. Motivated payroll assistant always seeking opportunities to support the department and pursue deeper knowledge about the field. Well-versed in checking time, leave and contribution amounts. Organized and resourceful problem-solver with good multitasking skills. Detail-oriented administrative professional bringing several years' experience in payroll operations and a goal-oriented approach. Proficient in processing wage garnishments, comparing data and adding expense reimbursements. Adept at producing reports, updating files and coordinating records.
Overview
7
7
years of professional experience
Work History
Billing Specialist
United Site Services, Inc. of Texas
Meridian, ID
07.2024 - Current
- Answered customer inquiries regarding billings, payments, account status.
- Investigated incorrect billings and processed refunds as necessary.
- Maintained accurate records of collections, adjustments and denials in the system.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Generated periodic reports summarizing account balances and collection activities.
- Managed all payments processing, invoicing and collections tasks.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Processed invoice payments and recorded information in account database.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Developed strong professional rapport with vendors and clients.
Administrative Assistant
Cleanup and Total Restoration
Boise, ID
09.2023 - 05.2024
- Assisted with the review and reconciliation of payroll data, including timesheets, deductions, and other related information.
- Generated employee paychecks and direct deposit payments in a timely manner.
- Maintained accurate records of employee time cards and attendance records.
- Calculated overtime wages and vacation accruals as required by state laws.
- Performed calculations to ensure accuracy of all salary payments.
- Provided customer service support to answer inquiries from employees regarding their payroll issues or concerns.
- Resolved discrepancies in employee paychecks on an individual basis.
- Updated payroll system with new hire information including benefits deductions.
- Created spreadsheets for tracking various types of payroll data such as bonuses or commissions paid out to employees.
- Filed paperwork associated with wage garnishments or child support orders according to court requirements.
- Assisted with year-end audit activities such as preparing journal entries related to payroll processing.
- Worked closely with accounting department staff to reconcile monthly bank statements and accounts payable and receivable ledgers.
Manger
Palm Beach Tan
Meridian, ID
02.2018 - 02.2022
- Assigned tasks to employees and monitored progress of projects.
- Trained new employees on job duties and company policies.
- Ensured compliance with safety regulations, company policies, and procedures.
- Created schedules for staff members according to business needs.
- Resolved customer complaints in a professional manner.
- Reviewed daily sales reports to identify areas of improvement.
- Maintained inventory levels by ordering supplies as needed.
- Audited cash registers at the end of each shift for accuracy.
- Handled employee relations issues such as disciplinary action or terminations.
- Managed payroll records for accurate tracking of hours worked by staff members.
- Calculated and processed payments for sales commissions.
- Generated reports on monthly commission payouts and payment status.
- Researched discrepancies in commission payments, reconciled errors, and issued refunds when necessary.
Education
High School Diploma -
Connections Academy
Boise, ID05-2019
Skills
- Payment posting
- Multitasking and organization
- Relationship building
- Account reconciliation
- Collections
- Financial reporting
- Verbal and written communication
- Dispute resolution
- Data entry proficiency
- Analytical thinking
- Patient account management
- Records organization and review
- Audit procedures
- Attention to detail
- Insurance verification
- Accounts receivable expertise
- Conflict resolution
- Invoice processing
- Customer engagement
- Collection practices
- Decision-making
- Monthly billing management
- Month-end closing procedures
- Problem-solving
Timeline
Billing Specialist
United Site Services, Inc. of Texas
07.2024 - Current
Administrative Assistant
Cleanup and Total Restoration
09.2023 - 05.2024
Manger
Palm Beach Tan
02.2018 - 02.2022
High School Diploma -
Connections Academy
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