Dynamic healthcare professional transitioning from direct patient care to a role focused on meaningful contributions to patient health journeys. Passionate about leveraging clinical expertise in care coordination and case management, with a strong emphasis on enhancing patient support systems. Committed to utilizing analytical and problem-solving skills to drive improvements in healthcare processes and outcomes. Eager to contribute to a team dedicated to optimizing patient experiences and ensuring high-quality care delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Immunology Nurse Case Manager
UBC
Overland Park, KS
03.2025 - Current
Interacted and built relationships with client, AbbVie, and assigned patients throughout duration of program. Effectively managed territory with a caseload of up to 150 patients and demonstrated time management skills. Provided product related training and patient education for patients prescribed Skyrizi and Rinvoq. Provided patient centric education regarding treatment and disease states for assigned products, updating program database per company protocols. Developed strong motivational interviewing skills and became proficient in safety reporting. Coordinated meetings between patient and clinical partners. Delivered customized interactions based on patient’s needs, including virtual interactions. Developed proficiency in utilizing online platforms such as Salesforce. Met and exceeded all KPIs. Participated in program specific customer meeting and training sessions. Participated in program specific orientation meetings and demonstrates clinical systems competency on tests.
Neurology Clinic Staff Nurse
Children's Mercy Hospital
Kansas City, MO
12.2022 - 03.2025
Utilized the nursing process to implement an age-appropriate plan of care for outpatient pediatric patients with neurological conditions. Obtained vital signs, medication reconciliation, and report of patient status to communicate to the care team. Assisted providers in procedures such as Botox, nerve blocks, and acupuncture. Critical thinking skills and effective communication strategies were utilized in triaging patients over the phone. Collaborated with insurance companies, pharmacies, school nurses, therapists, and providers while doing administrative tasks and advocating for the needs of the patient. Learned how to be efficient and productive as a part time remote worker. Performed other duties such as assisting with telehealth appointments virtually and completing prior authorizations and appeals for medications and procedures. Cross trained in the inpatient nurse coordinator role and learned how to coordinate discharge planning among various care teams.
NICU Nurse
Children's Mercy Hospital
Kansas City, MO
07.2022 - 12.2022
Utilized the nursing process to implement an age-appropriate plan of care for critically ill neonates and infants that promoted optimal patient outcomes. Utilized critical thinking and evidence-based practices to ensure quality care for patients. Learned valuable clinical skills such as starting IVs, inserting NG tubes, assisting in code situations, administering meds, etc. Became proficient in assessing patients and being observant to any changes in status. Learned how to communicate with various members of the healthcare team to help determine appropriate treatment plans. Advocated for patients and met the educational and informational needs of families
NICU Nurse Technician
Children's Mercy Hospital
Kansas City, MO
07.2021 - 07.2022
Promoted a safe, efficient environment as well as supportive patient care, including performing EKGs, assisting with feedings, taking vitals, and preparing patients for MRI. Also assisted with procedures, admissions, discharges, supply stocking, and secretarial duties. Precepted new care assistants and attended educational programs.
Education
Bachelors of Science in Nursing -
Rockhurst University
05-2022
Skills
Detail-oriented
Excellent communication
Critical thinking
Task oriented
Time management
Technology proficiency
Fast learner
Adaptable
Certification
Registered Nurse, Compact, 2022026443
Registered Nurse, CA 95418609
NRP 8th Edition Advanced Provider
PEARS: Pediatric Emergency Assessment, Recognition, and Stabilization
Basic Life Support (BLS), American Heart Association Certified CPR
Case Manager/Utilization Review Registered Nurse at Paris Regional Medical CenterCase Manager/Utilization Review Registered Nurse at Paris Regional Medical Center
Nurse Case Manager@ Ohio Army National Guard at Global Consulting InternationalNurse Case Manager@ Ohio Army National Guard at Global Consulting International