Kelly Bolt
Grove City ,OH
Summary
Professional administrative expert skilled in supporting executive teams and optimizing office operations. Proven ability to handle high-pressure situations and ensure seamless coordination of executive tasks. Known for strong team collaboration, adaptability to changing needs, and results-driven approach. Proficient in strategic planning, scheduling, and resource management.
Overview
23
23
years of professional experience
Work History
Assistant to the Director
The Ohio State University
04.2013 - Current
- Provided exceptional administrative support to the Director during high-profile events and conferences, fostering a professional image for the organization.
- Implemented file management systems that streamlined access to important documents while also protecting classified information from unauthorized users.
- Contributed to the development of new departmental policies by participating in brainstorming sessions and providing insightful suggestions within the OSUWMC Ethics Committee.
- Coordinated travel arrangements for the Director and all faculty of the Center for Bioethics and Division of Bioethics, ensuring seamless planning and execution of business trips.
- Served as a resource for staff members by answering questions and addressing concerns, fostering a positive work environment where employees felt supported and empowered.
- Oversaw inventory management procedures ensuring adequate supplies were always available for daily operations while also reducing excess spending.
- Updated and maintained confidential databases and records for OSUWMC Ethics Committee, Committee for Practitioner Health, Committee for Practitioner Effectiveness and OSUWMC Ethics Consultation Service.
- Handles logistics, catering, agendas and travel for 3 large bioethics events yearly and monthly bioethics grand rounds.
- Contributed to the development of new departmental policies by participating in brainstorming sessions and providing insightful suggestions.
- Collaborated with the Director on strategic planning efforts, providing valuable input that contributed to the overall success of departmental goals.
- Served as a liaison between various departments and organizations, promoting collaboration towards common goals specifically, Lifeline of Ohio.
- Managed financial tasks such as budget tracking and expense reporting, maintaining accurate records for departmental spending, and PCard holder for the Center for Bioethics.
- Streamlined Center for Bioethics website.
- Schedules capstone presentations and thesis presentations for students with advisors and committee members each semester.
Administrative Assistant
The Ohio State University
07.2009 - 04.2013
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Transcribed and organized patient information for Dr. Tom Ryan's clinical.
Office Administrative Assistant
The Ohio State University
01.2007 - 07.2009
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Streamlined office processes by implementing efficient filing and organizational systems for all staff.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple physicians and researchers.
- Maintained inventory of office supplies and placed orders.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Transcribed and organized information to assist in preparing patient letters, meeting information and presentations.
- Organized logistics and materials for each travel and complied with OSU policy.
Medical Front Office Coordinator
Scioto Family Practice
08.2005 - 07.2009
- Maintained a well-organized front office environment, contributing to a positive patient experience.
- Assisted with training new front office staff members on essential job duties and procedures, ensuring a smooth onboarding process.
- Enhanced patient satisfaction through prompt responses to inquiries, accurate appointment scheduling, and clear communication of policies.
- Coordinated referrals and authorizations for specialist consultations or treatment plans as needed.
- Conducted thorough insurance verifications for accurate billing and reduced claim denials.
Front Office Coordinator
Community Radiology, Inc.
01.2002 - 07.2005
- Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
- Conducted insurance verification tasks accurately, ensuring proper coverage and minimizing billing errors.
- Coordinated referrals to specialists or other healthcare providers as needed for comprehensive patient care.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
- Enhanced patient experience by managing front office operations efficiently and professionally.
Education
Associate of Arts - Education
Lord Fairfax Community College
Luray, VA01-1999
Skills
- Event coordination
- Travel management
- Database management
- Policy development
- Catering logistics
- Strategic planning
- Meeting facilitation
- Teamwork and collaboration
- Customer service
- Microsoft office
- Excel spreadsheets
Timeline
Assistant to the Director
The Ohio State University
04.2013 - Current
Administrative Assistant
The Ohio State University
07.2009 - 04.2013
Office Administrative Assistant
The Ohio State University
01.2007 - 07.2009
Medical Front Office Coordinator
Scioto Family Practice
08.2005 - 07.2009
Front Office Coordinator
Community Radiology, Inc.
01.2002 - 07.2005
Associate of Arts - Education
Lord Fairfax Community College
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