Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kelly Borchert

SOUTH POINT,OH

Summary

Accomplished Supervisor of Factory Operations at Bimbo Bakeries USA, adept in lean manufacturing and operations management, significantly enhancing production efficiency and safety. Skilled in fostering teamwork and mentoring staff, I led initiatives that reduced overhead costs and championed sustainability, demonstrating a strong blend of technical knowledge and problem-solving abilities.

Dedicated Supervisor with 3 years of experience utilizing limited labor and material resources. Proficient and forward-thinking professional, well versed in setting goals in line with company's vision. Possess in-depth experience monitoring production processes and creating strategies to enhance productivity. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Supervisor of Factory Operations

Bimbo Bakeries Usa
10.2021 - 08.2024
  • Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
  • Established clear lines of responsibility among staff members by clearly defining roles and expectations, resulting in increased accountability and performance.
  • Evaluated employee performance through regular assessments, providing constructive feedback and support for continuous improvement efforts.
  • Streamlined factory operations by implementing efficient production schedules and optimizing resource allocation.
  • Improved employee performance with comprehensive training programs tailored to individual skillsets and job requirements.
  • Reduced machine downtime for increased productivity by conducting regular maintenance checks and addressing issues promptly.
  • Led team meetings to foster open communication channels among staff members, promoting a collaborative work environment conducive to problem-solving and innovation.
  • Implemented lean manufacturing principles for a more streamlined workflow, leading to improved operational efficiency.
  • Spearheaded successful efforts towards achieving ISO certification, demonstrating a commitment to upholding industry standards of quality management systems within the factory operations unit.
  • Increased overall production efficiency by identifying bottlenecks in the production process and implementing targeted solutions.
  • Created an inclusive work environment by promoting diversity initiatives and fostering a culture of mutual respect among employees.
  • Coordinated cross-functional teams to facilitate smooth communication between departments, resulting in seamless execution of complex projects.
  • Managed inventory levels to ensure optimal stock availability, minimizing waste and reducing costs associated with excess inventory.
  • Collaborated with senior management on long-term strategic planning initiatives aimed at bolstering company growth and profitability.
  • Championed sustainability initiatives within the facility, incorporating eco-friendly practices into daily operations while reducing overall environmental impact.
  • Implemented cost-saving measures throughout the production process, leading to significant reductions in overhead expenses without compromising product quality or worker satisfaction.

Manager on Duty

Smithfield Foods, Inc
01.2019 - 10.2021
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.

Cashier

Krogers Grocery Store
07.2016 - 02.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer Service Manager

Comcast
02.2017 - 02.2019
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.

Education

High School Diploma -

Bloomington North High School
Bloomington, IN
12.2019

Skills

  • Employee Training
  • Health and safety compliance
  • Scheduling Coordination
  • Production Management
  • Waste Reduction
  • Production Planning
  • Machine Operation
  • Technical knowledge
  • Production Reporting
  • Manufacturing operations
  • Operations Management
  • Lean Manufacturing
  • Cost Reduction

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 120 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Certified Supervisor (CS) - Institute of Certified Professional Managers (ICPM).
  • Certified Production Technician (CPT) - Manufacturing Skill Standards Council (MSSC).
  • Lean Certification - Lean Certification Alliance.
  • Automation Professional Certification – Association for Advancing Automation.
  • Quality Improvement Associate QIA—American Society for Quality.
  • Supply Chain Logistics Certification – Council of Supply Chain Management Professionals.

Timeline

Supervisor of Factory Operations

Bimbo Bakeries Usa
10.2021 - 08.2024

Manager on Duty

Smithfield Foods, Inc
01.2019 - 10.2021

Customer Service Manager

Comcast
02.2017 - 02.2019

Cashier

Krogers Grocery Store
07.2016 - 02.2020

High School Diploma -

Bloomington North High School

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Kelly Borchert