Kelly Bowman
Milwaukee,United States
Summary
Dynamic Table Games Dealer with a proven track record at St Croix Casino, excelling in customer service and money handling. Recognized for enhancing guest experiences through keen observation and quick decision-making, while maintaining professionalism under pressure. Developed strong client relationships, fostering loyalty and repeat visits.
Overview
28
28
years of professional experience
Work History
Packaging
St Foods
07.2019 - 07.2020
- Supported quality control efforts by carefully inspecting items before packaging them for shipment.
- Reduced product damages by ensuring proper handling and secure packaging of glass products.
- Optimized shelf life for various products through thorough stability testing and packaging improvements.
- Contributed to the development of product packaging designs that resonated with target consumers.
- Improved packaging efficiency by meticulously organizing products for shipment.
Accounting
St.croix Accounting
09.2016 - 07.2018
- Entered purchase orders, invoices and payments into company accounting system.
- Enhanced team collaboration with effective communication in both sales and accounting departments.
- Maintained accounting controls by establishing chart of accounts and defining accounting policies and procedures.
- Improved expense tracking with meticulous categorization of transactions in the accounting software.
- Assisted accounting department to make phone calls and collect payments.
- Created and initiated accounting procedures to increase organization.
Table Games Dealer
St Croix Casino
02.2012 - 09.2014
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Assisted players with placing bets, educating on game rules to increase understanding.
- Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
Table Games Dealer
Bad River Casino
06.1992 - 08.1997
- Enhanced customer experiences by providing exceptional service and maintaining a professional demeanor at the blackjack table.
- Demonstrated flexibility in scheduling availability to accommodate peak periods or special events within the casino.
- Handled sensitive situations such as intoxicated players discreetly, ensuring minimal disruption to other guests'' enjoyment.
- Handled Number cash out and buy in transactions each night.
Education
Associate Of Arts - Accounting, Grant Proposals.
Post University
Waterbury, CTHsed - Hsed
Witc
Rice Lake, WI07.2012
Skills
- Reliability and punctuality
- Excellent customer service
- Keen observation
- Money handling expertise
- Patience and composure
- Quick decision making
- Stress tolerance
- Strong mathematical skills
- Guest service
Timeline
Packaging
St Foods
07.2019 - 07.2020
Accounting
St.croix Accounting
09.2016 - 07.2018
Table Games Dealer
St Croix Casino
02.2012 - 09.2014
Table Games Dealer
Bad River Casino
06.1992 - 08.1997
Associate Of Arts - Accounting, Grant Proposals.
Post University
Hsed - Hsed
Witc
Similar Profiles
Caleb NelsonCaleb Nelson
Grocery Team Member at St. Maries Harvest FoodsGrocery Team Member at St. Maries Harvest Foods
Hugh EllisonHugh Ellison
Dairy Clerk at Town and Country Foods (E. Main St.)Dairy Clerk at Town and Country Foods (E. Main St.)
Dion NeaveDion Neave
Maintenance Team Lead at Bulla Dairy Foods Connor StMaintenance Team Lead at Bulla Dairy Foods Connor St
Dominique Alvarado-GonzalezDominique Alvarado-Gonzalez
Food Center Operations Associate at Kinship Community Food CenterFood Center Operations Associate at Kinship Community Food Center
Kiara L ReddKiara L Redd
Baking Assistant at Dashay FranklinBaking Assistant at Dashay Franklin