Kelly Bowman

Process cash deposits, checks and withdrawals for up to 100 customers each day.

Operate cash recycler machines to quickly count, store and dispense cash with zero discrepancies.

Balance cash drawer daily with an accuracy rate of 99% or higher.

Answer customer questions about bank products and services.

• Assisted customers in selecting products based on needs and preferences.
• Maintained store inventory by restocking merchandise and organizing displays.
• Processed sales transactions accurately using point-of-sale systems.
• Worked with team members to enhance customer service and store atmosphere.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.

• Coordinated daily dispatch operations to ensure timely deliveries and efficient route management.
• Monitored shipment status, addressing delays or issues proactively to maintain service quality.
• Utilized tracking systems to optimize vehicle assignments and improve overall productivity.
• Worked with drivers to enhance communication and streamline delivery processes.
• Analyzed operational data to identify trends, implementing strategies for continuous improvement.
• Trained new team members on dispatch protocols, promoting adherence to safety standards and procedures.
• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Directed dispatching, routing, and tracking of 170 fleet vehicles.
• Ensured compliance with local, state, and federal regulations related to emergency communications.
• Developed system for prioritizing emergency calls, ensuring rapid response to critical situations.