Enthusiastic and Professional 21 year, U.S Air Force Veteran. Detail-oriented and driven Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant, Human Resources Manager
Pentagon, Joint Chiefs Of Staff
Washington, D.C.
12.2016 - Current
Led 4-person team providing 4-Star General Officer staffing oversight, controls, oversees and assigns daily operations, programs, and functions associated to offices administrative staff
Planned 37 travel missions including 4 out of country business trips, scheduled transit, lodging, coordinated itineraries, and meetings
Composes, prepares and proof reads correspondence, office memorandums, and reports for office
Manages day to day activities of staff and overseeing workflow to ensure it operates efficiently
Provide current and prospective employees with information about policies, job duties, working conditions and opportunities for promotion and benefits
Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
Seamlessly interacted with colleagues to plan and complete special projects.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Used software to coordinate meetings, appointments and tasks senior executives.
Prepared presentations, materials and documentation for use executives in meetings and engagements.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Manager, Client Support Administrator
Air Force Office Of Special Investigations
Quantico, VA
10.2011 - 12.2016
Managed all communications and staff actions, maintained, planned, controlled office records and provided technical support for 60-person team
Managed daily office operations, communications, and office scheduling
Maximized performance by monitoring daily activities and mentoring team members
Managed process of planning, coordinating, sharing, and controlling organizations data assets
Installed workstations, software, and network equipment
Resolved computer hardware and software, printing, installations, email and operating system issues
Maintained office equipment, including computers, printers, and copiers
Kept office supply inventory, including ordering and distributing supplies
Administered data organization and upkeep training to all staff members
Implemented SharePoint sites providing data and information collectively for end users
Resource Advisor oversaw execution of $2.1M budget
Developed budget and spend plan for office support missions
Manager, Executive Support
Air Force Technical Applications Center
Patrick AFB, FL
08.2007 - 10.2011
Controlled information management programs, functions, and processes directly supporting executive staff
Maintained, updated and tracked paper and electronic files
Used word processing software to create, copy, edit, store, retrieve and print forms, memos and reports
Reviewed incoming correspondence, publications, regulations and directives, applied updates to office programs
Controlled and monitored suspense files and correspondence files
Installed workstations, software, and network equipment
Provides customer service to assist in operation, restoration, and configuration of information systems
Created training webpage, streamlined support for 947member unit
Education
Associate Degree - Business Administration
Community College of The Air Force
Montgomery, AL
Skills
Performance Management Systems
Policy Improvement Recommendations
Office Supplies and Inventory
Advising Department Managers
Confidential Records Management
Administrative Support
HR Support
Improving Organizational Standards
Human Capital Management (HCM)
Executive Travel
Onboarding, Training and Development
Certification
Joint Professional Developmental Course, 2017
Microsoft SharePoint Power User Training, 2014
Microsoft SharePoint End User Training, 2014
Leadership and Management Course, 2012
Human Resources Management Course, 2012
Supervisor Roles and Responsibilities, 2012
Timeline
Executive Administrative Assistant, Human Resources Manager
Pentagon, Joint Chiefs Of Staff
12.2016 - Current
Manager, Client Support Administrator
Air Force Office Of Special Investigations
10.2011 - 12.2016
Manager, Executive Support
Air Force Technical Applications Center
08.2007 - 10.2011
Associate Degree - Business Administration
Community College of The Air Force
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