Kelly Bruno
Mandeville,LA
Summary
Results-driven sales professional poised to excel in national account executive role. Adept at fostering strong client relationships, identifying growth opportunities, and implementing strategic sales initiatives. Known for exemplary teamwork, adaptability to changing needs, and unwavering focus on achieving targets. Skilled in negotiation, market analysis, and leveraging data-driven insights to drive business success.
Overview
17
17
years of professional experience
Work History
National Account Executive
J. J. Keller & Associates
03.2023 - 07.2025
- Strategically managed 100+ accounts across multiple business lines, including Fleet Services, EHS, Forms & Supplies, and LLPs, driving revenue growth and maximizing account potential.
- Consistently exceeded quarterly and annual sales quotas through consultative selling and relationship management.
- Led full-cycle sales, including prospecting, contract negotiation, and deal closure, achieving annual contract value (ACV) targets.
- Developed and executed targeted account plans to maximize upsell and cross-sell opportunities.
- Collaborated with Solution Engineering, Marketing, and Customer Success teams to optimize service delivery and client satisfaction.
- Conducted market analysis to refine product offerings and align sales strategies with revenue forecasts.
- Delivered executive-level presentations, proposals, RFIs, and RFPs to support business development and marketing initiatives.
- Ensured compliance with legal, risk, and credit policies while maintaining accurate CRM data and sales pipeline tracking.
National Account Manager
Cogent Communications
06.2022 - 03.2023
- Managed 300 enterprise and major accounts across North America and Canada, boosting revenue.
- Revitalized dormant accounts, generating additional revenue and improving client retention.
- Cultivated strong partnerships with C-level executives, driving engagement that enhanced service adoption and client retention.
- Managed a diverse portfolio of 175 enterprise accounts, analyzing performance metrics to identify growth opportunities and improve revenue streams.
- Implemented strategic outreach initiatives, including targeted cold calls and events, resulting in significant new business acquisition.
- Coordinated with cross-functional teams to reactivate lapsed accounts, generating additional revenue and strengthening client relationships.
National Fuel Account Manager
Triumph Business Capital
06.2021 - 06.2022
- Negotiated contracts, securing mutually beneficial agreements.
- Streamlined client onboarding processes, achieving a 70% increase in client engagement and fostering long-term relationships.
- Managed a portfolio of over 1,200 accounts across 15 states, aligning strategies with customer priorities to drive substantial growth.
- Developed a comprehensive internal territory plan using Salesforce forecasting, enhancing sales visibility and operational efficiency.
- Created departmental policies for the fuel account manager team, ensuring clarity in processes and metrics to support operational success.
Territory Manager
Fleetcor Technologies
11.2014 - 07.2021
- Implemented data-driven strategies, achieving President's Club status in 2015-2016.
- Selected for management training in 2018, demonstrating leadership potential.
- Cultivated strong client relationships, resulting in a 25% increase in customer retention and substantial revenue growth.
- Maintained accurate sales forecasts and reports, ensuring data integrity and supporting strategic decision-making.
- Drove territory expansion by implementing targeted marketing initiatives, leading to noticeable gains in market share and sales volume which led to a promotion in 2017.
- Fostered teamwork among cross-functional departments, leading to improved product alignment and timely project completions.
Senior Enrollment Advisor/Team Leader
University of Phoenix
03.2010 - 09.2014
- Cultivated feeder school alliances, boosting referrals and enrollment.
- Oversaw a 1,200-student database, maintaining 90% retention.
- Consistently ranked top 3 among advisors by exceeding sales goals surpassing targets during a period of institutional decline.
- Fostered a team-oriented environment by sharing best practices, enhancing overall service quality and driving collective success.
- Implemented targeted outreach strategies, resulting in substantial improvements in student enrollment rates during challenging market conditions.
Territory Manager
Gulf Coast Office Products
07.2008 - 03.2010
- Led sales of premium office equipment, achieving $175,000 revenue and 22 new clients in 8 months.
- Conducted targeted product demonstrations, increasing client base by 30% in legal and healthcare sectors.
- Negotiated favorable sales terms, exceeding monthly sales goals with 5 machines sold in the first month.
- Fostered strong relationships with clients, ensuring their needs were met and enhancing overall customer satisfaction.
Education
Bachelor of Science - Hospitality Management, Business Management
University of Mississippi
Oxford, MSSkills
- Team Collaboration
- Pipeline Management
- Strategic Sales Initiatives
- Business development
- Contract Negotiation
- Client engagement
Timeline
National Account Executive
J. J. Keller & Associates
03.2023 - 07.2025
National Account Manager
Cogent Communications
06.2022 - 03.2023
National Fuel Account Manager
Triumph Business Capital
06.2021 - 06.2022
Territory Manager
Fleetcor Technologies
11.2014 - 07.2021
Senior Enrollment Advisor/Team Leader
University of Phoenix
03.2010 - 09.2014
Territory Manager
Gulf Coast Office Products
07.2008 - 03.2010
Bachelor of Science - Hospitality Management, Business Management
University of Mississippi