Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Secretary & Office Manager
Tobin J. Fisher, M.D.
Huntsville, AL
01.2008 - 02.2024
Answered incoming phone calls, responded to inquiries from patients and staff members and transferred calls as needed.
Processed payments from patients using cash registers or computers.
Assisted in preparing documents for insurance claims submission.
Prepared forms, letters, reports and other documents as requested by medical staff.
Greeted patients, collected personal information and verified insurance coverage.
Provided administrative support to the medical staff including physicians, nurses and technicians.
Generated invoices for services rendered to patients.
Responded to emails promptly from both internal and external customers.
Assisted in scheduling appointments for patients.
Coordinated with other departments within the hospital regarding patient care needs.
Scanned documents into electronic format for easy retrieval later on.
Ensured all HIPAA regulations were followed when handling confidential patient information.
Managed physician calendar, scheduling patient appointments and procedures.
Documented and responded to incoming correspondences to address questions.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Greeted patients, determined purpose of visit and directed to appropriate staff.
Scheduled tests, lab work or x-rays for patients based on physician orders.