Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Burgos

West Palm Beach,FL

Summary

Offering strong organizational skills and friendly, professional demeanor, ready to learn and grow in medical office setting. Brings ability to quickly grasp medical terminology and healthcare procedures, alongside proficiency in computer systems and administrative tasks.

Overview

2
2
years of professional experience

Work History

Medical Receptionist

Delray Center for Healing
03.2025 - Current
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed multi-line phone system and pleasantly greeted patients.

Server

Cheetah
08.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Medical Receptionist

Cameron Spine
07.2023 - 03.2024
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
  • Supported office staff and operational requirements with administrative tasks.
  • Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
  • Supported positive patient experience by offering assistance with filling out health forms.

Education

Royal Palm Beach High School
05-2020

Skills

  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Patient registration
  • HIPAA compliance
  • Insurance verification
  • EMR / EHR
  • Proficient in advanced MD
  • Proficient in Eclinicals
  • Organization and time management

Timeline

Medical Receptionist

Delray Center for Healing
03.2025 - Current

Server

Cheetah
08.2024 - Current

Medical Receptionist

Cameron Spine
07.2023 - 03.2024

Royal Palm Beach High School

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Kelly Burgos