Summary
Overview
Work History
Education
Timeline
Generic

Kelly Buzzard

Middleport,OH

Summary

Diligent [Desired Position] with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.

Overview

6
6
years of professional experience

Work History

Receptionist

Holzer Health System
02.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Collected [Type] payments, processed transactions and updated relevant records.

Cashier

Walmart
06.2018 - 11.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Education

High School Diploma -

Meigs High School
Pomeroy, OH
05-1981

Timeline

Receptionist

Holzer Health System
02.2022 - Current

Cashier

Walmart
06.2018 - 11.2021

High School Diploma -

Meigs High School

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Kelly Buzzard