Kelly Carlisle
Springfield,TN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an apprenticeship position. Ready to help team achieve company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Stay at Home Mother
My family
Springfield, TN
2021.01 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Funeral Services Assistant
Woodlawn Roesch-Patton
02.2019 - 01.2021
- Provided administrative support to funeral home staff.
- Managed funeral home finances and performed general bookkeeping duties.
- Created and printed tribute cards, guest books and prayer cards.
- Drove company vehicles to transport remains or families to services.
- Closed caskets at appropriate point in services.
- Transferred cremated remains from temporary urns to permanent urns to release cremated remains to families.
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Transported caskets from morgue to reserved rooms to prepare caskets for viewing.
- Embalmed, dressed and cosmeticized deceased persons.
- Greeted funeral guests and coordinated seating.
- Carried flowers to hearses or limousines for transportation to churches and places of interment.
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
- Set up flowers, opened and closed caskets and acted as pallbearer.
- Provided personal assistance, emotional support and personal care to clients.
- Assisted in meeting with families to plan funerals by discussing service options and needs.
- Arranged floral tributes and lights around caskets in visitation rooms and chapels.
- Carried flowers to hearses or limousines for transportation to places of interment.
- Transported deceased to funeral home.
- Supported funeral director with all facets of funeral service coordination.
Specimen Accessioner/Medical Courier
Anatomic And Clinical Laboratory
04.2015 - 08.2018
- Assisted scientists by collecting and organizing laboratory data.
- Recorded and analyzed data to aid in production of reports & results.
- Analyzed specimen to prepare for diagnosis
- Participated in lab meetings and project presentations.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Managed delivery route for optimal use of time and fuel.
- Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
- Built professional relationships with customers and business partners to establish trust and credibility.
Courier
Med Speed
03.2014 - 02.2015
- Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Processed payments and handled cash transactions to secure proper compensation.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Properly documented all specimens received
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Followed safety procedures and regulations to protect packages and vehicles.
Customer Service Associate/Online Sales Associate
The Players Connection
08.2011 - 11.2013
- Provided customer feedback to management and identified areas of improvement for products and services.
- Delivered prompt service to prioritize customer needs.
- Developed and actualized customer service initiatives to decrease wait times.
- Cross-trained and backed up other customer service managers.
Client Retention Specialist
Nations Health Solutions
12.2009 - 07.2011
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Worked collaboratively with customer service, sales and development teams to resolve complaints and drive experience management.
- Documented details surrounding conversations, complaints, comments and helped to find solutions to maintain good customer relations.
- Managed timely and effectively salvaged potential losses in policy holders
Education
Associate of Applied Science - Funeral Service And Mortuary Science
John A Gupton College
Nashville, TN05.2020
Skills
- Active Listening
- Detailed Meeting Minutes
- Time Management
- Funeral Planning
- Complex Problem-Solving
- Critical Thinking
- Proper Phone Etiquette
- Client Service
- Quality Assurance
- Social Perceptiveness
Accomplishments
Maintained a 3.5 GPA at John A. Gupton. I was nominated as a candidate for student body representative. I was top 10% of the class for most of my educational journey at John A. Gupton.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceHealthcare benefitsTimeline
Stay at Home Mother
My family
2021.01 - Current
Funeral Services Assistant
Woodlawn Roesch-Patton
02.2019 - 01.2021
Specimen Accessioner/Medical Courier
Anatomic And Clinical Laboratory
04.2015 - 08.2018
Courier
Med Speed
03.2014 - 02.2015
Customer Service Associate/Online Sales Associate
The Players Connection
08.2011 - 11.2013
Client Retention Specialist
Nations Health Solutions
12.2009 - 07.2011
Associate of Applied Science - Funeral Service And Mortuary Science
John A Gupton College
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